SITEC - Systems Administrator - MacDill AFB
About The Position
Peraton requires Systems Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. This position is located at MacDill AFB in Florida. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. Monitor Enterprise servers and services via Riverbed. Conduct 24/7 hourly checks for core Enterprise services. Monitor the health of O365 and cloud services. Create reports for Senior Government. Analyze, diagnose, report applications and device issues. Create trouble tickets for critical core service alerts. Maintain continuity log to pass critical information to all shifts. Provide clear troubleshooting and reporting via the Remedy Incident management system. Conduct regular phone checks to ensure device functionality and security. Collect, analyze, capture metrics on Enterprise IT servers and devices. If required, ability to lead a shift and be proactive in providing updates to the GEOC.
Requirements
- Min 6 years with HS Diploma, 4 years AS/AA degree, 2 years with BS/BA degree
- DoD 8570 IAT II Certification
- DoD TS/SCI clearance
- Experience with Active Directory
- Experience with monitoring Solarwinds and/or Riverbed
- Experience with Remedy
- Experience with Unified Endpoint Management (UEM)
- Experience with Microsoft product suite
- Experience with AWS and/or Azure
- Strong communication and writing skills
- Ability to analyze, troubleshoot and articulate problems or issues with servers and devices and report to Senior civilian or government officials.
- Strong problem-solving skills
- Works well under pressure in a high tempo environment.
- Strong proactive team player
- Position requires 24/7, 365 shift work, includes nights, weekends, and holidays.
Nice To Haves
- Experience with Microsoft Intune
- Experience with Service Now
- Scripting experience
- AI Experience
Responsibilities
- Monitor Enterprise servers and services via Riverbed.
- Conduct 24/7 hourly checks for core Enterprise services.
- Monitor the health of O365 and cloud services.
- Create reports for Senior Government.
- Analyze, diagnose, report applications and device issues.
- Create trouble tickets for critical core service alerts.
- Maintain continuity log to pass critical information to all shifts.
- Provide clear troubleshooting and reporting via the Remedy Incident management system.
- Conduct regular phone checks to ensure device functionality and security.
- Collect, analyze, capture metrics on Enterprise IT servers and devices.
- If required, ability to lead a shift and be proactive in providing updates to the GEOC.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
