Systems Administrator

Corporate Care•Houston, TX

About The Position

This position is responsible for the installation, performance, testing, integrity and security of the system hardware and software. The position’s accountabilities include, but are not limited to, maintain system by identifying system requirements and solving issues that arise; training on system and solutions; securing the information and system; updating the configuration to support the company’s strategic plan and business requirements; supporting end users; and addressing senior leadership’s concerns and requests; communicating resolutions; creating and maintaining reports and dashboards. The ideal candidate will be able to function effectively with limited oversight and moderate on-site training and handle sensitive information in a confidential manner.

Requirements

Bachelor’s Degree in Computer Science, Computer Engineering or a related field of study.
10+ years of professional experience in maintaining and securing a system and administering and managing applications
Advanced knowledge of database structure, theory, backup, recovery, security, integrity, SQL, solution customization and report writing
Solid experience with programming language MySQL, MS SQL or API and strong knowledge using SSMS, SSRS and SSIS
Demonstrated knowledge of data warehousing, business intelligence and database maintenance
Demonstrated knowledge of automation, best practice approach, technology efficiency and effectiveness and developing stored procedures, views, triggers and complex queries using T-SQL
Advanced understanding of disaster recovery and database backup procedures
Familiarity with reporting tools
Ability to work independently with minimal supervision and assistance
Advanced skills in Microsoft Office suite required
Possess problem-solving, organizational and team working skills
Ability to work under pressure, handle changing priorities, manage time and achieve desired objectives while meeting deadlines
Ability to communicate verbally and in writing with all levels of the company
Ability to adjust scheduled to meet business needs

Nice To Haves

Microsoft Certified Database Administrator or MySQL Database Administrator Certification preferred
knowledge of CRM or Great Plains a plus

Responsibilities

Install, implement, administer, support and maintain all applications
Oversee the daily performance of the system to maintain and maximize efficiency
Answer user inquiries regarding computer software or hardware operation to resolve issues
Observe system functioning to verify correct operations and detect errors
Develop computer information resources, providing for data security and control, strategic computing and disaster recovery
Consult with users, management, vendors and technicians to assess computing needs and system requirements
Install server software; configure database servers
Monitor and maintain system health and security
Design backup processes for server and associated data
Create accounts for all users and assign security levels
Maintain and configure database in accordance to end user information needs and views
Define users and enable data distribution to the right user, in appropriate format and in accordance to their privilege level
Establish a disaster recovery protocol
Provide end-to-end technical support and problem resolution
Schedule and perform regular server maintenance
Track and maintain software licenses
Contributes to team effort; manages data in CRM; and provides accurate reporting
Must be able to fulfill essential job function in a consistent state of alertness and safe manner
Communicate issues, concerns and questions to supervisor
Develop companywide processes for reporting and tracking software issues to include time to resolve issues, help desk ticket management, prioritization and recordkeeping
Develop and document IT policies and procedures
Evaluate current business processes to maximize software functionality
Determine, enforce and document database policies, procedures and standards; evaluate data analysis models and procedures
Develop data warehouse to connect systems together with tables to render immediate analytics
Develop functional system integration
Create user documentation, i.e. user manuals and guides