Systems Administrator
BCC Software•Rochester, NY
•$85,000 - $100,000•Onsite
About The Position
The Systems Administrator supports the organization’s IT infrastructure by assisting with system maintenance, troubleshooting, user support, and routine administrative tasks. This role is ideal for an early to mid-level career IT professional who is developing their technical skills and seeking exposure to servers, networks, and cloud environments.
Requirements
- Associate’s or Bachelor’s degree in IT, Computer Science, or related field or equivalent hands on experience.
- Foundational understanding of Windows operating systems, Active Directory concepts, and basic networking (TCP/IP, DHCP, DNS).
- Strong troubleshooting and customer service skills.
- Ability to learn quickly and work in a team environment.
Nice To Haves
- Experience with Microsoft 365 administration.
- Exposure to virtualization (HyperV).
- Strong scripting knowledge (PowerShell).
Responsibilities
- Assist with basic server administration tasks such as updates, user account creation, and monitoring.
- Support Active Directory tasks (user provisioning, password resets, group membership).
- Help maintain Windows desktop and server environments under senior staff guidance.
- Provide Tier 1/2 technical support for hardware, software, and system access issues.
- Assist with onboarding/offboarding, including device setup and configuration.
- Document common issues and update internal knowledge bases.
- Monitor network status and escalate connectivity issues when needed.
- Assist with managing firewalls, switches, and wireless networks.
- Help perform routine security tasks such as patching and endpoint protection checks.
- Support management of Microsoft 365 accounts, licensing, and applications.
- Assist with basic Azure AD tasks such as password resets, MFA support, and group assignments.
- Help setup and maintain Intune-enrolled devices.
- Perform routine backup monitoring and basic restoration tasks.
- Assist in maintaining inventory of IT assets, equipment, and software licenses.
- Support IT infrastructure projects such as system upgrades or new deployments.
- Collaborate with senior administrators to learn best practices and expand technical skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
11-50 employees
