Systems Administrator

Nearmap • San Diego, CA

13h

About The Position

The Systems Administrator supports Nearmap employees by maintaining ICT systems and providing hands-on IT support under the direction of senior IT staff. Responsibilities span hardware, software, mobile devices, and core systems. This is a contractor role focused on operational support and execution within established processes and frameworks. The role does not carry ownership of compliance, vendor strategy, or architectural decisions.

Requirements

• OS experience across: Linux, Windows, Mac OS, Android, iOS
• Exposure to scripting languages — Bash, PowerShell
• Office 365, Active Directory (incl. Group Policy and administration)
• Exposure to cloud infrastructure — AWS or similar
• Networking and firewall fundamentals
• Strong customer service skills
• Strong awareness of Data Security
• Strong technical documentation skills
• Ability to communicate across all levels of the business

Responsibilities

• Support monitoring of availability and uptime of corporate systems (e.g. routers, switches, phones, firewalls, cloud components, workstations, laptops) — escalate issues to senior IT staff as required
• Manage internal applications (e.g. AD, Office 365, Jira, Confluence, Okta) including access management
• Maintain physical office infrastructure, including setup of workstations and desk moves as directed by management
• Work within established security practices aligned to the NIST Cybersecurity Framework (e.g. Data Loss Prevention, Event Logging, Mobile Policies, Firewall Policies) — not responsible for defining or adopting new practices
• Maintain accurate and detailed documentation of work instructions and internal procedures
• Aid senior members of the team where needed
• Responding to desktop support requests from employees face-to-face and remotely.
• Provide general support - 1st and 2nd level for IT systems.
• Use Nearmap standard IT tools to track work.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees