Systems Administrator

Koniag Government Services, LLC•Carlsbad, NM

About The Position

Tuknik Government Services, a Koniag Government Services company, is seeking a Systems Administrator to support TGS and our government customer in Carlsbad, NM. This position may require evenings and weekends as requested for server maintenance. The Systems Administrator will need to complete CBFO training and briefings as directed. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Systems Administrator will plan, coordinate, and execute with Network engineers, Service Desk, and federal staff, and the IT Operations Manager to efficiently integrate tasks into regular IT operations, and to minimize disruption of IT services to customers. Candidate must be able to work independently under the supervision of the IT Operations Manager to plan, execute, document, and report on multiple projects and tasks.

Requirements

Associate’s Degree in Computer Science and/or a related field, or 4 years of relevant IT experience, with 2 of those years including experience in the administration of Microsoft Windows server systems in Active Directory, including Wide-Area Network (WAN) experience with forest domains.
Candidate must possess 2 years of experience in performing IT-related customer support, including, but not limited to, help desk, NOC center, service desk, and/or remote support.
Experience in IT/help desk management systems such as Remedy, ZenDesk, and/or Web Help Desk to track, manage, and report on workload to management/supervisors.
Candidate must possess 2 or more years of experience with the administration of the following: Microsoft M365 Applications and services Administration, Server administration to include Hyper-V and VMware server virtualization, Omnissa/View Horizon desktop virtualization
Hands-on experience with blade server architecture and SAN (Storage Area Network) storage systems
Two-factor authentication, including Smart Card configuration/administration, is a must
Public/Private Key Infrastructure (PKI) encryption techniques, including E-Mail encryption
Wi-Fi administration
Requires 4 years of experience in the administration of Microsoft Exchange architecture, including VOIP integration, unified communications, and records management applications.
Extensive experience with cyber security best practices, including Operating System baselines, CIS/USGCB benchmarking utilities, system hardening, firewall configuration, security appliance administration, and other IT-related cyber systems as required.

Nice To Haves

Knowledge of DOE Order 205.1B Department of Energy Cyber Security Program and NIST 800-53 experience, including implementation methods, is highly desirable.
The ability to accomplish technical writing relative to Network/Application project plans, network diagrams, policy & procedure, and other types of technical documentation is highly desirable.

Responsibilities

Perform regular system updates, patches, and backups to ensure data integrity and security.
Monitor system performance and implement proactive measures to prevent downtime.
Collaborate with network and application teams to support business-critical systems.
Develop and maintain documentation for system configurations, processes, and procedures.
Provide technical support and resolve escalated issues related to servers and storage.
Ensure compliance with organizational policies and industry best practices.
Prepare analyses and recommendations to support the procurement of IT server systems and supporting equipment. Collect, analyze, and document market research information for procurement estimates.
Independently troubleshoot IT systems. Analyze system, application, and security logs. Prepare/deliver written or oral reports with analyses and recommendations for upgrades and/or corrective actions.