Systems Administrator

Pluckers Wing Bar - Corporate • Austin, TX

2d • $75,000 - $92,000 • Onsite

About The Position

This is an excellent opportunity for an experienced IT professional to make a significant impact in a growing restaurant company. You'll own critical infrastructure serving 30+ locations while working alongside a collaborative IT team. We value expertise, initiative, and people who take pride in building reliable systems. If you're looking for a role where your technical skills directly support business growth and you can mentor a developing team, we'd love to hear from you.

Requirements

• 4-6 years of hands-on IT systems administration experience
• Strong expertise in Microsoft 365 administration (Exchange Online, SharePoint, Teams, Intune)
• Proven experience with enterprise network management (routing, switching, wireless, firewalls)
• Solid understanding of Active Directory, Group Policy, and identity management
• Experience with endpoint management and security solutions
• Knowledge of network protocols (TCP/IP, DNS, DHCP, VLANs)
• Understanding of routing protocols (OSPF, BGP) and VPN technologies (IPSEC)
• Experience with backup and disaster recovery solutions
• Experience with SD-WAN technologies for multi-site connectivity
• Strong troubleshooting skills for complex technical issues

Nice To Haves

• Multi-location or distributed environment experience (retail, restaurant, or hospitality)
• Experience with restaurant POS systems and integrated third-party applications
• Familiarity with security frameworks and compliance requirements (NIST, Zero Trust principles)
• PowerShell or other scripting abilities for automation
• Project management experience for IT infrastructure initiatives
• Network or security certifications (CompTIA Network+/Security+, Microsoft, or vendor-specific)

Responsibilities

• Manage Microsoft 365 environment for 500+ users including user provisioning, licensing (F3/E3), SharePoint, Exchange, and security policies
• Administer enterprise wireless and network infrastructure across 30+ restaurant locations
• Manage firewall policies, VPN configurations, SD-WAN, and network security
• Maintain network documentation including IP schemes, VLAN configurations, and network diagrams
• Implement and maintain endpoint security and device management solutions
• Monitor security events and respond to potential security incidents
• Oversee backup strategies and disaster recovery planning
• Conduct periodic security audits and vulnerability assessments
• Administer Remote Monitoring and Management (RMM) platform
• Manage Windows patch deployment and Active Directory, Group Policy, and domain services
• Serve as escalation point for Level 2/3 technical issues
• Provide technical guidance and mentorship to IT support team
• Collaborate with IT leadership on infrastructure planning and projects
• Evaluate new technologies and make recommendations for improvements
• Create and maintain IT documentation, runbooks, and standard operating procedures
• Support restaurant POS systems and third-party integrated applications as needed

Benefits

• Our health insurance is among the best in the industry and we cover 100% of health, dental, and vision.
• 15 paid days off each year + paid holidays.
• Paid parental leave for qualifying employees.
• Free meals at Pluckers.
• Discount programs for theme parks, concerts, and more.
• A real opportunity for advancement that is only limited by you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees