Systems Administrator

ManTech•Laurel, MD

35d•Onsite

About The Position

Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now—unleash your potential with MANTECH! MANTECH seeks a motivated, career and customer-oriented Windows System Administrator to join our team in Laurel, MD. Responsibilities include, but are not limited to the following: Ability to analyze user's requirements and high-level system architectures to develop system requirements Provide Tier 1(Help Desk) and Tier 2/3 (Escalation) problem identification, diagnosis, and resolution of problems Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all the clients/servers/network devices. Provide support for the patching systems and hardware problems and remains involved in the resolution process. Ability to support the planning and test analysis of the DoD Certification/ Accreditation process Ability to install Windows software and hardware applications; upgrade systems with new releases and models Must be able to create accounts, reset passwords, and provide desktop support to customers via phone, tickets, or in-person Must be willing to work a flexible schedule between 6:00am-6:00pm and may be assigned to an evening patching schedule

Requirements

Bachelor's degree in technical discipline; an additional 5 years of related SA experience might be considered for a degree.
12+ years' of experience as a Systems Administrator in programs and contracts of similar scope, type and complexity.
Must be proficient with troubleshooting in a Windows environment
IAT II certification (DOD 8140 required within 60 days of starting employment.
Acceptable certifications include CCNA-Security, Security+)
Must be a US Citizen
Must have a current active Top Secret/SCI with Polygraph

Nice To Haves

Experience with SCANBOY or LatteArt
Familiarity with JIRA ticketing system

Responsibilities

Analyze user's requirements and high-level system architectures to develop system requirements
Provide Tier 1(Help Desk) and Tier 2/3 (Escalation) problem identification, diagnosis, and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all the clients/servers/network devices.
Provide support for the patching systems and hardware problems and remains involved in the resolution process.
Support the planning and test analysis of the DoD Certification/ Accreditation process
Install Windows software and hardware applications; upgrade systems with new releases and models
Create accounts, reset passwords, and provide desktop support to customers via phone, tickets, or in-person
Work a flexible schedule between 6:00am-6:00pm and may be assigned to an evening patching schedule