System Administrator

Rapid7•Boston, MA

34d

About The Position

We're looking for an experienced Systems Administrator to help manage and scale our growing hybrid infrastructure. In this role, you'll support and secure multi-cloud platforms (AWS, GCP, Azure), manage Windows, macOS, and Chrome OS endpoints, and maintain on-prem and cloud-based Windows/Linux servers. You'll also administer core SaaS and IAM systems like Entra ID, Okta, Active Directory, Google Workspace, and Zoom to ensure performance, reliability, and compliance across our environment. The Systems Engineering team is responsible for maintaining the stability, scalability, and security of Rapid7's global IT infrastructure. We collaborate closely with Network Engineering, Information Security, and Project Management to deliver secure, efficient, and resilient technology solutions that power the business. As a Systems Administrator, your primary responsibility will be to support, secure, and enhance our hybrid infrastructure and identity ecosystem. Specifically, your focus will be to: Manage and secure endpoints across Windows, macOS, and Chrome OS using modern MDM platforms (Workspace ONE, Jamf, Google Admin Console, Automox). Administer IAM and SaaS platforms including Entra ID, Okta, Active Directory, Google Workspace, Slack, and Zoom. Administer and optimize cloud and server infrastructure across AWS, GCP, and Azure environments. Lead patch management, vulnerability remediation, and compliance enforcement across servers and endpoints. Serve as the Level 3 escalation point for complex end-user and infrastructure incidents. Collaborate cross-functionally with Network, InfoSec, and PMO teams to scope, plan, and deliver infrastructure initiatives. Maintain documentation, standard operating procedures, and technical runbooks. Participate in a 24/7 on-call rotation supporting mission-critical systems. We have ambitious goals and need people that are dynamic, desire to be part of something greater than they are, and are passionate about having secure technology. You have a chance to be part of a company that is changing how people think about IT and security. Your creativity will be highly valued and your nerdiness will seem normal. If you want a place where you can grow and make an impact, this is it. At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case-by-case basis, and it is not typical for an individual to be hired at the very top of the salary range.

Requirements

Proven experience managing hybrid and multi-cloud environments (AWS, GCP, Azure).
Strong background in Windows Server and Linux administration.
Expertise in endpoint management (Windows, macOS, Chrome OS) using MDM solutions.
Proficiency in SaaS and IAM administration (Okta, Entra ID, Active Directory).
Familiarity with patching workflows, vulnerability management, and system hardening.
Strong collaboration and communication skills across technical and non-technical teams.
Ability to manage multiple priorities in a fast-paced environment.
Scripting and automation experience (PowerShell, Bash, or Python).
Understanding of Infrastructure-as-Code tools (Terraform, Puppet, etc.).
Strong troubleshooting and incident management skills.
Continuous improvement mindset and passion for innovation.

Responsibilities

Manage and secure endpoints across Windows, macOS, and Chrome OS using modern MDM platforms (Workspace ONE, Jamf, Google Admin Console, Automox).
Administer IAM and SaaS platforms including Entra ID, Okta, Active Directory, Google Workspace, Slack, and Zoom.
Administer and optimize cloud and server infrastructure across AWS, GCP, and Azure environments.
Lead patch management, vulnerability remediation, and compliance enforcement across servers and endpoints.
Serve as the Level 3 escalation point for complex end-user and infrastructure incidents.
Collaborate cross-functionally with Network, InfoSec, and PMO teams to scope, plan, and deliver infrastructure initiatives.
Maintain documentation, standard operating procedures, and technical runbooks.
Participate in a 24/7 on-call rotation supporting mission-critical systems.

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