Systems Administrator

Systems Engineering • Portland, ME

9d

About The Position

At Systems Engineering, our mission is to enable exceptional outcomes for our clients, employees, and the community. We are seeking a full-time Systems Administrator to join our highly skilled team of IT professionals. This role will provide technical solutions and recommendations to our clients as well as our internal teams. As a Systems Administrator , you will support, remediate, and maintain client servers, workstations, and peripherals through onsite, on-call, and remote work. You will deliver high-quality, timely solutions through effective troubleshooting, mentorship, and subject matter expertise.

Requirements

• Professional experience and/or certifications in cloud platforms, virtualization technologies, and enterprise infrastructure.
• Ability to administer and troubleshoot virtual environments, storage systems, email security, cloud security.
• Familiarity with remote access solutions, multi-factor authentication, and virtual application delivery.
• Experience with server hardware diagnostics, maintenance, and component replacement.
• Proficiency in PC diagnostics, workstation deployment, and server troubleshooting.
• Proficient in managing and collaborating through Microsoft SharePoint, including site administration and document workflows.
• Demonstrated experience in technical leadership and serving as a subject matter expert for solution delivery and technical escalation.
• Client-focused mindset with the ability to work across diverse industries and technology implementations.
• Ability to work with individuals of different backgrounds and technical skill levels when imparting technical information in a digestible manner.
• Results driven, with a strong ability to deliver high-quality, timely, technical solutions.
• Excellent written and verbal communication skills, attention to detail, and critical and analytical thinking abilities.
• Ability to prioritize and manage multiple tasks and projects efficiently.
• This role requires work outside of normal business hours; candidates must have reliable transportation and a clean driving record.
• Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check as part of the employment process.

Responsibilities

• Perform preventive health care checks on clients’ computing environments.
• Maintain client hardware and software solutions, including patching and upgrades.
• Assist with the installation and configuration of servers, network, and workstation, equipment.
• Proactively review and resolve network, system, and performance issues.
• Utilize client documentation, online reference materials, peer collaboration, and ticket history to resolve technical problems.
• Provide timely and effective in-person or remote troubleshooting support for clients to resolve hardware, software, and networking issues.
• Provide expert consultation and security recommendations to further improve the client experience and security posture.
• Engage in a scheduled on-call rotation to deliver technical support services to clients beyond regular business hours.
• Provide technical leadership and expertise to internal and external stakeholders.
• Communicate technical issues and resolution plans clearly.
• Serve as a client advocate, coordinating with client personnel and vendors to implement new systems or resolve IT needs.
• Drive to expand technical knowledge through learning, training, and development.

Benefits

• Employer 401(k) matching contributions.
• Short-Term Incentive Plan (STIP) tied to individual and company performance.
• Comprehensive medical, dental, life, and disability insurance.
• Paid Time Off starting with 17 days PTO, nine paid holidays, two weeks paid parental leave, and paid volunteer time.
• Engaging wellness programs including health coaching, fitness facilities, and company-sponsored events.
• Career mobility, professional development, and training opportunities.
• Business casual work attire and a dynamic, fun, and active community culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed