Systems Administrator

Colby College • Benton, ME

435d

About The Position

The Systems Administrator at Colby College plays a crucial technical role in managing enterprise systems integrated with various hardware and software in a networked environment. This position involves monitoring server operations, ensuring security, and maintaining high reliability of server systems. The administrator collaborates with a team of system, service, and security administrators to achieve successful technology outcomes, providing technical support and participating in the planning and implementation of IT systems and solutions.

Requirements

• Bachelor's degree or higher, preferably in a computer science or related field. Equivalent experience may be substituted.
• 3+ years of experience in operating system support (i.e. Microsoft Windows, Unix/Linux).
• Effective verbal communication skills in various contexts with a commitment to team participation, information sharing, and mutual/shared support.
• Effective written and verbal communication skills to audiences of all technical levels.
• Demonstrated commitment to information systems service excellence with an ability to work effectively under pressure.
• Excellent interpersonal and organizational skills with a high level of motivation, initiative, and attention to detail.

Nice To Haves

• Experience managing both Windows and/or Unix/Linux server operating systems in an enterprise environment.
• Experience with Hyper Converged Infrastructures and server virtualization.
• Experience with Microsoft Active Directory, LDAP, Microsoft SQL, and MySQL databases.
• Experience managing application authentication and access with an IAM platform; SAML SSO preferred.
• Experience with shared storage and distributed file systems, especially Dell EMC.
• Working knowledge of web server administration, including Apache, PHP, IIS and similar services.
• Experience with cloud services and integration between private and public cloud resources with Azure, Google, and AWS preferred.
• Google workspace management and administration of users, groups, and applications.
• Experience with DNS, DHCP and IPAM administration.
• Systems and network security knowledge, including experience with firewalls, security vulnerability assessment and remediation and related technologies and processes.
• Knowledge of scripting and programming languages.
• Knowledge of data networking concepts, TCP/IP and OSI reference model.

Responsibilities

• Ensure that the system and server environment is properly configured, including monitoring, accessibility, and overall reliability of central IT systems and services.
• Participate in the determination of new servers, services, and technologies and work with vendors to obtain the best prices and service needed to maintain new computing systems.
• Provide back-end technical support (consulting, troubleshooting, and documentation) on the servers and storage to front-line personnel within ITS and to the College as a whole.
• Plan and implement systems/service upgrades and maintenance to provide continuity of operations while participating in established change management processes to communicate and review tasks and outcomes.
• Participate in the planning, design, implementation, and administration of new enterprise IT systems; systems and services may include physical and virtual servers, network storage arrays, cloud services, applications, databases, backups, and associated account and directory services (Active Directory and Okta).
• Coordinate server and application architectures with the Change Advisory Board and Information Security, regularly reviewing processes, procedures, vulnerability, and security events.
• Maintain and monitor Colby's data centers including systems lifecycle management, power and cooling requirements as well as physical access; provide a high level of technical support as needed.
• Establish and maintain documented procedures for system and service administration.
• Provide on-call coverage outside of the hours of 8am to 5pm.

Benefits

• Competitive Salary
• Diverse and inclusive work environment
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree