Systems Administrator VI - Information Systems Management - Information Technology Division - Huntsville (020835)

Texas Department of Criminal Justice • Huntsville, TX

7d

About The Position

Performs highly advanced and supervisory systems administration work. Work involves overseeing
the upkeep, configuration, and reliable operation of systems; installing and upgrading computer
components and system software; and supervising the work of others. Works under minimal
supervision with extensive latitude for the use of initiative and independent judgment.

Requirements

• Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Computer Science, Management Information Systems, or a related field preferred. Each year of experience as described below in excess of the required five years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.
• Five years full-time, wage-earning experience with Microsoft Windows servers, infrastructure, identity, or cloud administration.
• Ability to maintain the security and integrity of critical infrastructure as it is defined by state law.
• Knowledge of systems administration, computer hardware and software configuration and troubleshooting, and operating systems and applications.
• Knowledge of computer programming and architecture of scripting languages and basic Internet security administration.
• Knowledge of LAN/WAN infrastructure, technologies, design, and implementation strategies.
• Knowledge of server hardware and software to include security software, performance monitoring, and capacity management tools.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill in administrative problem-solving techniques.
• Skill in the use of computers and related equipment in a local area network environment.
• Skill to review technical data and prepare technical reports.
• Skill to establish and evaluate program goals, objectives, and procedures.
• Skill to recognize, analyze, and resolve network and multi-user computer system problems.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems.
• Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
• Skill to supervise the work of others.

Nice To Haves

• Experience in the supervision of employees preferred.
• Project coordination experience preferred.
• Knowledge of Microsoft Active Directory and backup and restore procedures preferred.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.

Responsibilities

• Oversees and provides guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls and in the processing of service requests and tasks; oversees and develops operating procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques; and analyzes, troubleshoots, and resolves system hardware, software, and networking issues and provides status reports to management.
• Oversees and maintains the functionality of the systems environment, the implementation of technology solutions, the development of server upgrade plans and procedures, and the installation of operating systems; and oversees the development, analysis, and maintenance of design procedures, system codes, test procedures, and quality standards.
• Recommends to management systems technology solutions and enterprise-related hardware and software standards.
• Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; and devises and implements optimum solutions.
• Supervises the work of others.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees