Systems Administrator Tier I_ TS/SCI with Polygraph

General Dynamics Information Technology

90d • $63,750 - $86,250

About The Position

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to manage the functionality and efficiency of a group of computers running on one or more operating systems.

Requirements

• Technical Training, Certification(s) or Degree with 3+ years of experience technical discipline, or the equivalent combination of education, technical certifications, training, or work experience.
• 3+ years of directly related experience in systems administration and analysis.
• UNIX/LINUX System Administration - Preferred.
• Windows System Administration - Preferred.
• Candidate must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE OR CCNA-Security certification.
• Security+ CE Certification preferred.
• Candidate must attain the required DoD 8570 Computing Environment (CE) Certification within six (6) months of Hire Date.

Responsibilities

• Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems.
• Provide IT Service Management functions and first level troubleshooting to all customers.
• Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations.
• Analyze, diagnose, and isolate failures to hardware.
• Directly replace or coordinate replacement of hardware failures.
• Collect data for proper escalation and resolution by Tier 2/3.
• Perform network management services to include monitoring network device health and status, monitoring network performance and utilization optimization.
• Perform OS monitoring, Commercial of the Shelf (COTS) software monitoring, custom software monitoring, resource memory allocation, etc.
• Perform modifications to authorized user lists, user profiles, and file system maintenance.
• Understand all ITSM processes and documents work accurately and effectively through the use of a ticketing system.
• Perform visual inspections of hardware and document/report all findings.
• Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within timelines.
• Manage account requests and provide account management responsibilities for personnel on numerous systems.
• Know all functional leads and technicians for all the managed systems by the program.
• Understand local site command and hierarchy.
• Know POC's for systems that the Program does not have responsibility for.
• Interface with customers and government officials.
• Participates in special projects as required.

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees