Systems Administrator, System & Infrastructure

Walmart•Bentonville, AR

1d•$60,000 - $110,000•Onsite

About The Position

The Tech Spot Systems Administrator, System & Infrastructure, plays a critical role in maintaining and enhancing IT infrastructure by troubleshooting issues, implementing system changes, and ensuring optimal performance and reliability. This position involves collaborating with stakeholders to deliver effective business solutions, supporting system development life cycles, and contributing to continuous improvement initiatives. The role requires strong technical expertise, effective communication, and a commitment to upholding company policies and standards while fostering a collaborative and professional work environment. The team delivers high-impact, in-person end user support through Tech Spots, ensuring minimal downtime and sustained productivity. They promptly address technical issues, troubleshoot, and maintain IT infrastructure, including Windows and Mac workstations and Active Directory. Emphasizing clear communication and organizational change management, the team aligns technical services with business needs. Collaboration and knowledge sharing foster expertise in automation and system reliability. Committed to continuous improvement, the team supports operational excellence and contributes to Walmart’s mission by providing seamless, efficient technical solutions that enhance the overall customer experience.

Requirements

Proven experience supporting and maintaining Windows/Mac operating systems and IT infrastructure components.
Strong proficiency in automation and scripting to enhance system performance and reliability.
Expertise in Active Directory management and organizational change processes.
Demonstrated ability to troubleshoot complex technical issues and identify root causes effectively.
Excellent communication skills to provide clear status updates and collaborate with stakeholders.
Commitment to continuous learning and sharing knowledge to develop team capabilities.
Demonstrated problem-solving skills with attention to root cause analysis and resolution.
Familiarity with monitoring tools, alerts, and system performance checks to ensure availability.
Commitment to continuous learning and sharing knowledge within the team.

Nice To Haves

Hardware assembly, maintenance, or support
Information technology or related field within the past 5 years
Project Design
Troubleshooting and code analysis
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Working with common programming languages (for example, C++, Pearl, Visual Basic)
Working with TeamForge
Associates: Computer Science
Associates: Information Technology

Responsibilities

Support and maintain Windows/Mac workstation environments and IT infrastructure to ensure system availability and reliability.
Troubleshoot and resolve system issues by analyzing root causes and implementing effective solutions.
Develop, test, and deploy automation scripts and programs following established procedures and standards.
Manage Active Directory services, including user and group administration and access controls.
Monitor system alerts, performance metrics, and security events to proactively address potential risks.
Collaborate with team members to document processes, share knowledge, and support continuous improvement initiatives.
Communicate status updates and technical information clearly to stakeholders and customers.
Participate in on-call rotation to provide timely support and incident response.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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