Systems Administrator, Sr

Baptist Health • Orlando, FL

1d

About The Position

The Senior Systems Administrator maintains and supports the organization’s multi-user software applications, information technology systems, and related technologies.

Requirements

• Bachelor’s degree required.
• Associate’s degree and two (2) years of directly related work experience may substitute for the Bachelor’s degree (in addition to the requirements listed in the Experience section).
• Four (4) years of directly related work experience may also substitute for the Bachelor’s degree (in addition to the requirements listed in the Experience section).
• Five (5) years of increasingly responsible experience in the implementation and/or support of information technology applications.

Responsibilities

• Performs complex problem resolution and documentation.
• Provides analysis of business and user needs to implement application/file changes to improve the system.
• Ability to develops project plans for system upgrades or other Information Technology (IT) related projects.
• Create testing plans, test scripts, performs system testing and document results.
• Perform configuration, testing, and document of those configuration changes as it pertains to clinical or business/custom applications.
• Support the interfaces and integration of data within the Orlando Health systems.
• Performs performance improvement tasks to resolve application related issues.
• Has a thorough understanding and ability to support the IT application system architecture.
• Performs software upgrades, and vendor fixes to operating systems and layered software packages including planning/scheduling, testing, and coordination.
• Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
• Performs daily monitoring of supported systems to ensure system integrity.
• Performs system monitoring and data evaluation for growth statistics, space forecasts, disk spaces planning and management.
• Defines standards for data backup / recoveries and maintains software/hardware inventories.
• Has thorough understanding of interfaces and/or file structure(s) between the core business software and any relevant Orlando Health IT systems or hardware.
• Creation, documentation and implementation of change requests.
• Develops and promotes standard operating procedures and process documentation.
• Maintains appropriate system security to meet state or federal regulations and to insure the confidentiality of all data.
• Actively mentor and guide less experienced staff.
• Independently serve periods of on-call coverage at scheduled intervals.
• May be required to support unplanned events during after-hours and weekends
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Understands the core business practice and the customers supported by the technology.
• Acts as a liaison between the business unit and Information Technology (IT) to resolve any IT-related issues.
• Maintains communication with IT managers and team members.
• Participates in a positive collaborative relationship within IT and between IT and customer departments.
• Assists in the assessment and planning for appropriate system solutions that best fit current and future business requirements that are consistent with Orlando Health’s long-range plans.
• Stays current with applicable technology to maintain and increase job knowledge.
• Establishes measurable goals for professional enhancement.
• Shares knowledge and information to educate and cross-train other team members.

Benefits

• All Inclusive Benefits (start day one)
• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level