CNX-posted 2 months ago
$92,250 - $144,964/Yr
Full-time • Mid Level
Omaha, NE
5,001-10,000 employees

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

  • Administer and support Linux server estates (primary focus) and Windows Server (secondary), ensuring availability, security, and performance.
  • Manage on-prem virtual infrastructure: VMware vSphere/ESXi and vCenter—provisioning, templates, snapshots, resource optimization.
  • Operate enterprise backup and recovery platforms (e.g., Veeam, Commvault, NetBackup): job configuration, monitoring, restores, and DR testing.
  • Support storage systems: SAN/NAS administration (LUN provisioning, zoning, multipathing) and fibre channel switches (e.g., Brocade/Cisco MDS).
  • Support hybrid cloud infrastructure (Azure/AWS/GCP) for IaaS compute, storage, networking, and workload migrations.
  • Collaborate with DBA teams to support MS SQL Server, Oracle, and Sybase: patching, backup/restore, service availability, and performance basics.
  • Execute OS/application patching and upgrades (yum/dnf/apt/Windows Update/WSUS), kernel updates, and hardware/firmware maintenance windows.
  • Monitor health and capacity (e.g., Prometheus, Grafana, Zabbix, Nagios); analyze performance and perform root-cause analysis for incidents.
  • Automate routine tasks with Bash/Python/Ansible and PowerShell for Windows; create and maintain repeatable runbooks.
  • Harden systems per security baselines (e.g., CIS), manage IAM (AD/LDAP), certificates, encryption, vulnerability remediation, and audit logging.
  • Participate in incident, problem, and change management (ITIL), including on-call rotations and after-hours maintenance as required.
  • Maintain documentation, diagrams, asset inventories, and knowledge articles; mentor peers and share best practices.
  • 3+ years of hands-on Linux administration in production environments (RHEL/CentOS/Oracle Linux/Ubuntu).
  • 2+ years of Windows Server administration (AD/Group Policy, basic roles/features).
  • Practical experience with VMware vSphere/ESXi and vCenter.
  • Experience with enterprise backup platforms (e.g., Veeam, Commvault, NetBackup).
  • Working knowledge of SAN storage concepts and fibre channel switching.
  • Exposure to cloud infrastructure (Azure/AWS/GCP) for compute, storage, and networking.
  • Experience supporting MS SQL Server, Oracle, and Sybase in partnership with DBA teams.
  • Proficiency with monitoring and logging platforms and performance troubleshooting.
  • Scripting/automation skills (Bash, Python, Ansible; PowerShell for Windows tasks).
  • Familiarity with security hardening (CIS), patching, vulnerability remediation, and ITIL processes.
  • Ability to work on-site full time and support an on-call rotation.
  • Certifications such as RHCSA/RHCE, VCP-DCV, ITIL Foundation, MCSA/MCSE, Azure/AWS Associate, or Oracle certifications.
  • Experience with configuration management (Ansible/Puppet/Chef) and infrastructure-as-code (Terraform).
  • Containerization and orchestration (Docker, Kubernetes) and modern CI/CD practices.
  • Experience with enterprise patch/config tools (Red Hat Satellite, Landscape, WSUS/SCCM).
  • Experience with web/app servers (Nginx, Apache, Tomcat), load balancers, and reverse proxies.
  • Medical, dental, and vision insurance.
  • Comprehensive employee assistance program.
  • 401(k) retirement plan.
  • Paid time off and holidays.
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