Systems Administrator - Level 03 - FULLY CLEARED with POLYGRAPH REQUIRED
About The Position
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problem and remains involved in the resolution process. Configures and manages UN1X and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Support installation and maintenance of Cisco routers and switches in support of enterprise systems for the program
Requirements
- Must be a US Citizen
- Must have TS/SCI clearance w/ active polygraph
- Level 03 requires a minimum fifteen (15) years of direct/relevant experience
- Bachelorâs degree in a technical discipline from an accredited college or university is required.
- Five (05) years of additional Systems Administration experience on projects with similar processes may be substituted for a bachelorâs degree.
Nice To Haves
- AWS
- Linux
Responsibilities
- Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problem and remains involved in the resolution process.
- Configures and manages UN1X and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
- Support installation and maintenance of Cisco routers and switches in support of enterprise systems for the program
Benefits
- Affordable healthcare options with 80% employer paid premium PLUS a company-funded HSA
- Dental insurance with 100% employer paid premium
- Vision with 80% employer paid premium
- Employer paid Life insurance 100%
- Employer paid Short-term and Long-term disability 100%
- Annual training, continued education, and professional memberships reimbursement
- Unlimited access to Red Hat Enterprise Linux, AWS, and NetApp training and accreditation
- Annual reimbursement for technology i.e. phones, computers, printers, etc...
- 401(k) with company match up to 5% with 100% immediate vesting (after 90 days of employment)
- Professional development investment and paid time off for training
- Contract and work locations in Maryland, Virginia, Colorado, Texas, Utah, California, Florida and Hawaii.
- Team building events throughout the year such as Destination Family Events, Holiday Party, Monthly Get-Togethers
- Leadership Team engagement and mentorship
- Performance Recognition Program
- Complimentary branded apparel
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
