Systems Administrator Lead- Client Engineering

About the position

The Systems Administrator Lead works under the general supervision of the Director of IT Infrastructure and is the Lead of the Systems Administrator Division. The incumbent in this position will be the senior expert on systems and database matters and takes lead on projects that require specialized expertise. May also provide programmer/application support as necessary.

Responsibilities

• Daily delegation of support tickets in a priority focused manner.
• Manage numerous concurrent tasks and assignments, with frequent interruptions.
• Managing a team including workload management, time off requests, performance evaluations and mentorship.
• Assist and mentor team members during the duration of an assignment or project when necessary.
• Serves as a subject matter expert for all systems and as a technical liaison during initial installs.
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
• Perform and/or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Responsible for capacity, storage planning, and database performance.
• Provides Active Directory support by installing such directories which includes planning and implementing organizational models and structures.
• Performs database administration activities and application software support.
• Provides end-user support which includes answering technical questions related to operating systems, software products and related items.
• Participates in writing bid specifications for new equipment, assessing bids and evaluating new hardware and software.

Requirements

• Bachelor's Degree in Information Technology, Information Systems, Computer Science or Similar.
• Four (4) years of professional experience in database, network administration, or system administration experience.
• Necessary years of education/technical training in data communications from a college or any combination of equivalent experience and education.

Nice-to-haves

• Microsoft Certified Solutions Engineer (MCSE) - desired
• Microsoft Certified Database Administrator (MCDBA) - desired
• CompTIA Server+ - desired