Systems Administrator - Information Technology

Whatcom County, WA • Bellingham, WA

334d

About The Position

Whatcom County is currently recruiting for a System Administrator's in the Information Technology division of Administrative Services. The System Administrator is responsible for providing technical expertise and user support necessary for the day-to-day operation, administration and maintenance of computer workstations, related peripherals and applications. This position is responsible for installing, moving and maintaining hardware and software; trains staff; oversees consultants; troubleshoots reported problems with equipment or software; makes budget projections based on departmental needs.

Requirements

• Requires a bachelor's degree in computer science, information systems, systems engineering or a related field AND four (4) years of progressively responsible experience directly supporting computer workstations, printers, mobile devices and related peripherals and software in a large multi-site organization AND two years of experience with Microsoft System Center Configuration Manager or a comparable software deployment tool.
• OR Requires a bachelor's degree in any field AND six (6) years of progressively responsible experience as stated above AND one or more Microsoft Certifications related to Whatcom County's current or planned/future computer environment.

Nice To Haves

• Microsoft Certification related to Windows Desktop Operating Systems.
• Microsoft Certifications related to Microsoft Office.
• Experience preventing, responding and recovery from cyber security events.
• Experience with Track-It! help desk software.
• Knowledge of local government practices and procedures.

Responsibilities

• Assures the effective day-to-day operation and maintenance of computer workstations, printers, mobile devices and related peripherals and applications by providing technical and user support.
• Installs, moves and maintains computer equipment.
• Installs, maintains and modifies workstation software and files as needed.
• Maintains workstation security and integrity.
• Answers questions and complaints about equipment and software, and investigates and solves operational problems experienced by various system users.
• Uses and oversees consultants for programming needs, hardware troubleshooting, and repair under special circumstances as approved.

Benefits

• Annual pay increases to the next step in the associated salary range (apx. 3.8%) subject to satisfactory performance.
• Negotiated Cost of Living Adjustments (COLA).

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree