Systems Administrator II (Part-Time) - Texas Institute for Excellence in Mental Health

University of Texas at Austin

1d • $74,000 - $78,000 • Onsite

About The Position

This position will assist the Salesforce Administrator with the configuration, maintenance, and optimization of a Salesforce environment for the Texas Child Mental Health Care Consortium, a network of health-related institutions tasked with providing mental health care, consultation, professional development, workforce development, and research for Texas children and families.

Requirements

• Systems administration training and experience.
• At least 1 year of experience in Salesforce.
• Ability to learn university systems.
• Knowledge of commonly used concepts, practices, and procedures in systems administration.
• Excellent attention to detail.
• Excellent verbal and written communication skills.
• Values the contributions of others in the work environment.
• Relevant education and experience may be substituted as appropriate.

Nice To Haves

• Bachelor's Degree with multiple years of experience as a Salesforce Administrator/Analyst.
• In-depth knowledge of Salesforce features, objects, standard functionality, security architecture, and platform best practices.
• Ability to configure and customize Salesforce using point-and-click tools.
• Strong understanding of Salesforce security settings, user management, and data access controls.
• Familiarity with Salesforce automation tools such as Flows.
• Experience with data management tasks and integrations between Salesforce and external systems.
• Excellent problem-solving and analytical skills.
• Ability to communicate and collaborate with stakeholders and cross-functional teams.
• Ability to manage and contribute to multiple projects simultaneously.

Responsibilities

• Manage user access and security.
• Respond to users experiencing access-related challenges.
• Conduct system testing and track issues through resolution.
• Serve as primary point of contact for Salesforce-related activities, including but not limited to, user management, security settings, data integrity, and overall system maintenance.
• Upload data files from external systems on a regular basis to ensure accurate engagement information within the CRM.
• Coordinate closely with evaluators to identify and resolve data quality issues.
• Assist with or lead Salesforce training for end users and partners.
• Contribute to documentation resources, including but not limited to, manuals and user guides.
• Create and maintain custom objects and fields including email templates, validation rules, list views, page layouts, flags, and declarative solutions such as flows and email alerts.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees