Wentworth Institute of Technology-posted 2 months ago
$71,000 - $85,000/Yr
Full-time • Entry Level
Hybrid • Boston, MA
Educational Services

The Systems Administrator I is responsible for the management, maintenance, and optimization of the university's IT infrastructure, ensuring reliable, secure, and efficient systems to support academic and administrative operations. This role involves administering servers, networks, cloud-based systems, providing technical support, and collaborating with faculty, staff, and students to meet the institution's technological needs. This is a hybrid position that requires the candidate to commute and be onsite multiple days per week. Full time remote is not an option.

  • Manage and maintain on-premises and cloud-based servers (e.g., Windows, Linux, VMware), ensuring high availability, performance, and security.
  • Plan and execute system upgrades, software deployments, and migrations to minimize downtime and enhance functionality.
  • Provide tier 2/3 technical support for faculty, staff, and students, by resolving issues related to hardware, software, and system access.
  • Liaise with vendors for hardware/software procurement, licensing, and support agreements.
  • Assist in monitoring and maintaining network infrastructure, including switches, routers, and firewalls to ensure connectivity and security across campus.
  • Implement and monitor security protocols, patch management, and backups to protect sensitive data and ensure compliance with FERPA, HIPAA, and other regulations.
  • Work with academic departments and administrative units to support specialized software, learning management systems (e.g. Brightspace).
  • Use monitoring tools to proactively identify and resolve performance bottlenecks, ensuring optimal system performance.
  • Maintain accurate documentation of system configurations, procedures, and troubleshooting guides.
  • Develop and test disaster recovery plans to ensure data integrity and system availability in case of outages or cyber incidents.
  • A combination of education, relevant work experience, and professional certifications may be accepted in place of a bachelor's degree.
  • Bachelor's degree in computer science, information technology, or a related field is preferred.
  • 1 - 2 years of relevant work experience.
  • Working knowledge of fundamental concepts, practices and procedures in IT.
  • Networking & Routing Basics, DHCP, Active Directory, DNS, Group Policy, VMware, Windows Server, physical Data Center Infrastructure maintenance.
  • SaaS/IaaS/PaaS understanding.
  • 2 - 4 years of relevant work experience.
  • Experience with PowerShell Scripting, Enterprise Class Storage, Office 365 Administration, Microsoft Teams, Exchange Online.
  • Comprehensive benefits package offered to support the best experience for employees.
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