Ideal Innovations-posted about 1 month ago
Full-time • Entry Level
Clarksburg, WV
251-500 employees
Professional, Scientific, and Technical Services

Our Team is very motivated for the success of the mission, also the contract is very flexible with hours. The Team is separated into 7 different tasks, and each task has its part in order to guarantee the success of the mission/warfighter. You will be reviewing the different technologies and understanding our environment and the impact across the globe. Customer support is a huge factor for our client and to understand the requests from around the world. You will become well-versed in Active Directory, software patching, Windows Desktops, printers, password resets, troubleshooting, along with other technologies. Typical Day: Providing all aspects of desktop support for the customer. Troubleshooting, password resets and all other customer support activities.

  • Providing all aspects of desktop support for the customer.
  • Troubleshooting, password resets and all other customer support activities.
  • Imaging and deployment of workstations.
  • Document inventory moves.
  • Provide support to internal and external customers.
  • Responsible for activities related to system administration.
  • Operational monitoring, maintenance, and troubleshooting.
  • Maintain the system, network, hardware, and software.
  • Monitor systems and network to ensure network availability to all system users and perform necessary maintenance to support network availability.
  • Interfaces with engineering and program management.
  • Interfaces with hardware and software vendors to obtain technical information and assistance.
  • Plan, coordinate, and implement network security measures.
  • Implements information assurance and information security activities and protocols.
  • Defines and executes installation or tear down, start-up, testing, shutdown, and recovery processes for systems and components.
  • Selected packing / unpacking activities of equipment to facilitate installation or tear down.
  • May supervise other network support and client server specialists.
  • Knowledge of Active Directory, Windows 10, and Linux and networking.
  • Experience in installation, maintenance, configuration, and integrity of computer software/hardware is required.
  • Must possess excellent verbal and written communication skills, be customer- and detail-oriented, and possess good decision-making abilities.
  • Education: Associate's Degree in computer science, information science, engineering, business, or related scientific or technical discipline or equivalent in accordance with Education/Experience. (Desired not required)
  • Experience: One (1) Year.
  • Install, configure, and support systems, subsystems, components. Performs work in or on operations, networks, databases, or hardware.
  • Understand all technical aspects of the system in detail including but not limited to software/database operation, hardware, system configurations, network architecture, system architecture., systems interfaces, and protocols.
  • IAT Level II. (Security+ CE, GSEC, SSCP)
  • Security clearance/IT access requirement - Secret/IT level - II.
  • Investigation requirement - favorably completed NACLC.
  • IAT-II baseline certification requirements IAW DOD 8570.01-M - (Security+ CE, GSEC, SSCP).
  • Computing Environment (CE) Certifications to be determined by government upon final job assignment.
  • US citizenship required
  • Ability to obtain/maintain US Secret clearance required
  • Knowledge of Tumbleweed sFTP is a plus.
  • Knowledge of PowerShell is a plus.
  • Experience in server virtualization technologies (ESX, ESXi, VSphere, etc.).
  • Extensive working knowledge Security Technical Implementation Guide (STIG) implementation, Linux, fiber channel (Brocade, Cisco, etc.), and Database administration (SQL).
  • Experience in server installation configuration and management of enterprise servers (Windows, Unix, SQL, etc.), storage solutions (SAN, iSCSI, etc.), networking, and disaster recovery solutions.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service