Our Team is very motivated for the success of the mission, also the contract is very flexible with hours. The Team is separated into 7 different tasks, and each task has its part in order to guarantee the success of the mission/warfighter. You will be reviewing the different technologies and understanding our environment and the impact across the globe. Customer support is a huge factor for our client and to understand the requests from around the world. You will become well-versed in Active Directory, software patching, Windows Desktops, printers, password resets, troubleshooting, along with other technologies. Typical Day: Providing all aspects of desktop support for the customer. Troubleshooting, password resets and all other customer support activities.