Systems Administrator A - IT Systems & Cloud

FirstEnergy • Akron, OH

3d

About The Position

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. This position is accountable, under general supervision, for installing and maintaining our Microsoft Server & Storage environment in FirstEnergy Corp. while maintaining compliance with industry standards and regulatory requirements. This position will directly support FirstEnergy's critical systems and will have a blended focus of traditional system administration, assisting to automate server administration and build infrastructure services.

Requirements

• Bachelor's degree in Computer Science or related field with 3 - 5 years of related experience required.
• In lieu of a degree, 5 - 7 years of related experience required.
• Related experience includes, but is not limited to: a production Microsoft Server Administration role, VMWare Administrator role, patch management, PowerShell scripting, site reliability engineering, etc.
• Strong knowledge of the following: Microsoft Windows Server deployment using deployment software tools, like Symantec Ghost, Ansible, Terraform, etc.
• Intel/AMD server hardware maintenance and troubleshooting.
• Microsoft Windows Server operating system (2016/2019/2022/2025) administration and patch management software
• VMware - Deep understanding of the architecture and design of VMware server virtualization implementations focusing on virtual machine setup and administration.
• Knowledge of VMware infrastructure (ESX, vSphere, VMware Cloud Foundation, Aria/VCF Ops, etc.) is necessary with a VCP or above certification preferred.
• Proficient in PowerShell and other scripting technologies.
• PowerCLI, Puppet, Ansible, Terraform, Chef or other IaC/orchestration platform.
• Backup technologies such as Veeam.
• Strong network skills for server administration and performance troubleshooting.
• Strong understanding of enterprise monitoring platforms.
• Ability and willingness to travel to company sites, work flexible hours, and be available for call-in and after-hours support (7X24 operations).
• Excellent oral and written communication skills, and strong interpersonal skills to work effectively with people at all levels and with varying backgrounds.
• Experience in providing responsive and effective customer service.
• Highly motivated to work independently and productively within a virtual environment (i.e. working with remote co-workers using virtual technologies).
• Demonstrated ability to work effectively as part of a team.
• Demonstrated ability to effectively prioritize and plan work, work on multiple concurrent tasks, and meet deadlines.
• Proven ability to troubleshoot and solve non-routine problems with little or no guidance.

Nice To Haves

• VMWare certification preferred.

Responsibilities

• Design, implement, and maintain system infrastructure to ensure high availability, resilience and performance.
• Install, manage and tune mission-critical Microsoft Server systems and VMWare hosts that support operations 24x7x365 with minimal downtime.
• Automate and execute Microsoft Server standards that include Citrix servers, application servers, Active Directory servers, specialized support servers, Microsoft File and Print Servers.
• Leverage Infrastructure as Code (IaC) configuration management and automation technologies including Puppet, Ansible, Terraform, Chocolatey and Jenkins to automate infrastructure delivery.
• Automate repetitive tasks to streamline operations and reduce manual intervention.
• Develop and maintain scripting, code or interface APIs where necessary.
• Manage the testing, deployment and automation of patches and software upgrades for Microsoft servers and ESX Hosts.
• Solve complex problems and troubleshoot functionality for issue identification (including debugging); work in conjunction with other IT personnel and implement preventative measures.
• Develop technical designs and estimates to meet the business needs while supporting the company's overall IT direction and standards.
• Create and maintain system documentation and procedures to ensure governance and standards.
• Provide consulting for new applications/systems requiring Microsoft servers and services.
• Maintain and administer operating systems, server security and Microsoft services.
• Install, upgrade, configure and maintain server systems hardware and software.
• Design and implement disaster recovery procedures.
• Investigate and resolve application problems and enterprise monitoring alarms.
• Strict adherence to company processes, change management and other procedures in accordance with regulatory requirements.

Benefits

• competitive pay plus incentive compensation
• a company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• a choice of medical, prescription drug, dental, vision, and life insurance programs
• skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level