Systems Administrator 1 or 2

UConn Careers • Storrs, CT

5d

About The Position

The University of Connecticut (UConn) Information Technology Services (ITS) is seeking a Systems Administrator 1 or 2 to support and coordinate system operations for the College of Engineering. This position is responsible for Windows and Linux server administration, PowerShell development, vulnerability management, and assisting faculty with technology needs. While the role reports to ITS, the Systems Administrator will split time between ITS and the College of Engineering, working closely with both teams to ensure reliable and secure IT services.

Requirements

• Six (6) years of directly related IT experience, OR Associate’s degree plus four (4) years of related experience, OR Bachelor’s degree plus two (2) years of related experience.
• Demonstrated ability to use PowerShell for routine administrative tasks and the capacity to read and update existing scripts to maintain operational workflows.
• Demonstrated knowledge of Linux environments.
• Experience assisting with server patching, basic software installations, and routine troubleshooting under the guidance of senior staff.
• Demonstrated understanding of how systems and applications interact and stated interest in learning system workflows and assisting with the implementation of pre-designed solutions.
• Demonstrated analytical thinking with the ability to follow technical documentation to resolve common hardware and software issues.
• Eight (8) years of directly related IT experience, OR Associate’s degree in a relevant field plus six (6) years of related experience, OR Bachelor’s degree in a relevant field plus four (4) years of related experience.
• Demonstrated ability to manage existing code and create new scripts as needed.
• Experience fully managing Windows and Linux servers from installation, upgrading, software installs, patching, and troubleshooting.
• Experience with or demonstrated understanding of services such as Teams, SharePoint, and Distribution lists.
• Proven knowledge of system design/analysis, application design/development.
• Demonstrated in critical thinking, problem-solving, and analysis.
• Demonstrated written communication and documentation skills.

Nice To Haves

• Experience with or demonstrated understanding of services such as Teams, SharePoint, and Distribution lists.
• Experience with data entry, data cleanup, or generating standard reports from existing systems.
• Demonstrated familiarity with SQL concepts, such as running basic queries or understanding the structure of a relational database.
• Exposure to version control concepts (like Git) or an understanding of the basic software development lifecycle (SDLC).
• Demonstrated familiarity with Linux package management and configuration (e.g., using Yum/Apt) or exposure to centralized management tools.
• Demonstrated understanding of networking protocols (TCP/IP, DNS), firewalls, and the importance of security practices like Multi-Factor Authentication (MFA).
• Exposure to automation concepts or basic configuration management tools; willingness to learn platforms like Ansible.
• Previous experience working in a structured office environment, customer service role, or a student-worker position within an IT department.
• Experience with Data management and reporting.
• Demonstrated knowledge of Microsoft SQL database management.
• Experience with CI/CD pipelines and repositories.
• Experience with RedHat Satellite or puppet
• Demonstrated knowledge of intermediate/advanced infrastructure and security topics including networking, firewalls, threat detection, configuration management, vulnerability analysis, and multifactor authentication
• Experience with Ansible or Ansible Automation Platform
• Previous experience in a higher education IT environment.

Responsibilities

• Work closely with College of Engineering faculty, researchers, and ITS colleagues to resolve technical issues and meet project objectives.
• Maintain accurate technical documentation and standard operating procedures.
• Stay current with emerging technologies and best practices in systems administration.
• Perform other related tasks to support the broader enterprise systems as assigned.
• Assist with the routine patching, software installation, and hardware maintenance of Windows and Linux servers.
• Run and perform minor updates to existing PowerShell scripts to maintain operational workflows for Engineering services.
• Assist with the administration of Office 365 user services, including basic troubleshooting of Teams sites and the management of distribution lists.
• Monitor system health and security alerts; follow established protocols to remediate common vulnerabilities.
• Provide Tier 1 technical support for faculty and staff, escalating complex issues to senior administrators.
• Independently manage the full lifecycle of Windows and Linux servers, including architectural design, installation, complex upgrades, and advanced troubleshooting.
• Design, author, and maintain advanced PowerShell code and automation modules for Engineering and Office 365 services (e.g., automated Teams provisioning).
• Lead vulnerability management efforts for the college; develop and enforce local security policies in alignment with university-wide standards.
• Review and analyze existing departmental services for potential centralization or migration to cloud-based infrastructure.
• Lead small-to-medium IT projects from conception to completion, ensuring system reliability and high-level performance for critical infrastructure.

Benefits

• The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level