Systems Administration Senior Analyst

NTT DATA•Alpharetta, GA

About The Position

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Administration Senior Analyst to join our team in Alpharetta, Georgia (US-GA), United States (US). The role requires 3-5 years IT experience and mid end L1 profile. - This is a L1 role to perform the base level technical troubleshooting task for the large complex projects and to provide mid end L1 technical support for the BU operations Monitoring servers abnormalities for 24/7 round the clock and record as incident Monitoring scheduled activities like backup, task scheduler Perform first level resolution by referring SOP's & KBASE Familiar User management tasks like creation, deletion, disable & movement Working knowledge on hardware troubleshooting Working Knowledge on Operating system installation & troubleshooting Working knowledge on Antivirus updates and troubleshooting from client end Basic knowledge on Active directory and infrastructure component like DHCP, DNS & Group policy Follow technical/operational escalation process Excellence in communication skill About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Requirements

3-5 years IT experience
Mid end L1 profile
Working knowledge on hardware troubleshooting
Working Knowledge on Operating system installation & troubleshooting
Working knowledge on Antivirus updates and troubleshooting from client end
Basic knowledge on Active directory and infrastructure component like DHCP, DNS & Group policy
Excellence in communication skill

Responsibilities

Perform the base level technical troubleshooting task for the large complex projects
Provide mid end L1 technical support for the BU operations
Monitoring servers abnormalities for 24/7 round the clock and record as incident
Monitoring scheduled activities like backup, task scheduler
Perform first level resolution by referring SOP's & KBASE
Familiar User management tasks like creation, deletion, disable & movement
Follow technical/operational escalation process

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