System Vice President of Communications

SSM Health

19d • Onsite

About The Position

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve. With care delivery sites in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. This position is located on-site at our health system's headquarters in St. Louis, Missouri and is not remote work eligible. Some business travel (less than 10%) within our health system's four (4) state footprint (Illinois, Missouri, Oklahoma, and Wisconsin) is required.
Job Summary: Provides strategic leadership and direction for enterprise-wide communications initiatives, including media relations, public engagement, digital platforms, and creative services. Develops and executes both short- and long-term communication strategies that align with the organization’s mission, vision, and strategic priorities. Utilizes data-driven insights and organizational goals to guide decision-making and measure impact. Fosters innovation by challenging conventional approaches and continuously seeking opportunities to enhance operational effectiveness and elevate the experience of internal and external stakeholders.

Requirements

• Bachelor's degree.
• Fifteen years’ experience, with seven years in leadership.

Responsibilities

• Leads, manages and mentors the communication team and strategic direction of multiple communication professionals across the organization, building a culture of high performance and collaboration within a dynamic and highly matrixed organization.
• Promotes teamwork by maintaining positive relationships and utilizing effective problem-solving skills.
• Oversees the full scope of internal and external communications and content creation through corporate communications, executive and employee communications, public relations, public affairs, through leadership and community relations.
• Ensures consistent and impactful messaging and storytelling that shapes and strengthens the organization's reputation, positions the organization as an innovative industry leader, top employer, and attractive business partner, and builds trust with patients, stakeholders, and the broader community.
• Drives public relations activities to support the direction and positioning of the organization.
• Builds relationships with key national media outlets and ensures messages reach key audiences.
• Creates, develops and drives an integrated, comprehensive public relations and community engagement plan that positions the organization in alignment with its brand, protects and enhances the organization's reputation across its markets and nationally, and supports strategic objectives.
• Creates and drives an integrated, comprehensive brand strategy and performance marketing program that positions the organization as the health system of choice across its markets, an industry innovator nationally, and supports strategic objectives.
• Partners with marketing leadership and team on the development of performance-driven marketing and communication strategies to increase brand awareness, patient acquisition, and market share.
• Assumes fiscal responsibility through budgetary planning and implementation.
• Establishes and monitors process improvement initiatives to achieve value-based outcome metrics.
• Oversees human resource management for the assigned area creating a culture of employee engagement.
• Ensures HR policies are administered consistently across function.
• Organizes departmental areas through appropriate structure and delegation of functions.
• Identifies succession planning needs, recruits, develops and manages performance, modeling actions for leaders within department.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
• Explore All Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Executive