System Support Tech

Sandestin Golf And Beach Resort-posted 8 months ago

Full-time • Entry Level

Miramar Beach, FL

Amusement, Gambling, and Recreation Industries

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Step into an exciting role where your technical expertise keeps our systems running and our team connected! As a System Support Technician at Sandestin® Golf and Beach Resort, you'll be responsible for managing and maintaining our computer hardware, software, network connectivity, and peripherals. You'll design, configure, install, maintain, and repair systems while providing top-notch technical support to our on-site staff. This is your chance to make a real impact in a stunning resort environment where every day brings new challenges and opportunities.

Enforce and Administer IT Policies
Manage user accounts, update software, set passwords, and maintain compliance with organizational policies and data security guidelines.
Troubleshoot System Malfunctions
Identify and resolve hardware, software, and network issues to ensure minimal downtime and smooth daily operations.
Participate in Team Meetings
Attend and contribute to meetings to exchange vital information, discuss technical challenges, and stay aligned on priorities.
Install and Maintain Hardware & Software
Set up computer hardware, peripherals, and network equipment to support safe and efficient operations, including conference spaces and training rooms.
Deploy Software & Equipment for Staff
Install PC software, drivers, scanners, and related tools to ensure all Sandestin personnel have the resources they need.
Support Network Operations
Work closely with the network to install, configure, and troubleshoot workstations, ensuring seamless connectivity across the property.
Maintain Accurate Documentation
Keep detailed records of system permissions, network identifications, security access, licenses, and work logs to ensure organized and transparent IT operations.

Technical expertise in managing computer hardware and software.
Experience in troubleshooting hardware, software, and network issues.
Ability to install and maintain hardware and software systems.
Strong documentation skills for maintaining IT records.

Experience in a hospitality or resort environment.
Familiarity with network configurations and security protocols.

Work in one of the most beautiful locations in Northwest Florida.
Be part of a team that values both exceptional guest experiences and employee well-being.
Enjoy growth opportunities in a fast-paced, dynamic environment.
Collaborate with a supportive team that celebrates creativity and problem-solving.

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