System Support Tech

Sandestin Golf And Beach Resort • Miramar Beach, FL

301d

About The Position

Step into an exciting role where your technical expertise keeps our systems running and our team connected! As a System Support Technician at Sandestin® Golf and Beach Resort, you'll be responsible for managing and maintaining our computer hardware, software, network connectivity, and peripherals. You'll design, configure, install, maintain, and repair systems while providing top-notch technical support to our on-site staff. This is your chance to make a real impact in a stunning resort environment where every day brings new challenges and opportunities.

Requirements

• Technical expertise in managing computer hardware and software.
• Experience in troubleshooting hardware, software, and network issues.
• Ability to install and maintain hardware and software systems.
• Strong documentation skills for maintaining IT records.

Nice To Haves

• Experience in a hospitality or resort environment.
• Familiarity with network configurations and security protocols.

Responsibilities

• Enforce and Administer IT Policies
• Manage user accounts, update software, set passwords, and maintain compliance with organizational policies and data security guidelines.
• Troubleshoot System Malfunctions
• Identify and resolve hardware, software, and network issues to ensure minimal downtime and smooth daily operations.
• Participate in Team Meetings
• Attend and contribute to meetings to exchange vital information, discuss technical challenges, and stay aligned on priorities.
• Install and Maintain Hardware & Software
• Set up computer hardware, peripherals, and network equipment to support safe and efficient operations, including conference spaces and training rooms.
• Deploy Software & Equipment for Staff
• Install PC software, drivers, scanners, and related tools to ensure all Sandestin personnel have the resources they need.
• Support Network Operations
• Work closely with the network to install, configure, and troubleshoot workstations, ensuring seamless connectivity across the property.
• Maintain Accurate Documentation
• Keep detailed records of system permissions, network identifications, security access, licenses, and work logs to ensure organized and transparent IT operations.

Benefits

• Work in one of the most beautiful locations in Northwest Florida.
• Be part of a team that values both exceptional guest experiences and employee well-being.
• Enjoy growth opportunities in a fast-paced, dynamic environment.
• Collaborate with a supportive team that celebrates creativity and problem-solving.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries