System Support Analyst I Intern

ApprenticelySpringdale, AR
$15 - $20Onsite

About The Position

This position will be responsible for installation, maintenance, and general support of all systems within IT Operations. Position will evaluate and perform inventory of all computer hardware and assist Desktop Support and Networking staff.

Responsibilities

  • Observes and monitors computers, database applications, and network equipment for faulty output and errors to ensure overall correct operation procedures.
  • Performs day-to-day maintenance of systems and network hardware.
  • Performs tape management process.
  • Documents the installation and removal of equipment.
  • Prepares old PCs and outdated equipment for removal.
  • Creates and edits inventory databases.
  • Receives and responds to incidents for operational areas.
  • Performs first level support diagnosis and resolves when possible or reports to appropriate technical staff for resolution.
  • Performs other duties as assigned.
  • Rotating On-Call Pager.
  • Performs other duties as assigned.
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