System Specialist II (SLS)

Bosch Building Technologies LLC•Phoenix, AZ

About The Position

The candidate will report to the hiring manager and take responsibility for developing control databases, graphics, and programming sequences while providing hands-on startup and commissioning support for building access control and CCTV systems. Drawing on a solid understanding of electrical circuitry and platforms like Lenel, Software House, Genetec, Avigilon ACM/ACC, Pro-Watch, Milestone, Bosch intrusion. The specialist will troubleshoot installation issues, maintain accurate project documentation, and ensure systems operate efficiently to meet building codes and client needs.

Requirements

Minimum of a high school diploma or GED equivalent.
5+ years of experience in installing and servicing security solutions.
5+ years of experience with programming and building access control and CCTV database management
5+ years of experience with troubleshooting basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams.
5+ years of experience with proven field experience in building automation controls programming, network integration, and system commissioning.
Ability to read and interpret electrical, and control wiring diagrams.

Nice To Haves

Two-year technical degree in related studies.
At least 5 years of experience in installing and servicing security solutions.
5+ years of experience with Lenel or Lenel Certification.
5+ years of experience with Genetec or Genetec Certification.
5+ years of experience with Software House or Software House Certification
5+ years of experience with Pro-Watch or Pro-Watch Certification.
5+ years of experience with Three Sixty Intercom system or Three Sixty Certification
Avigilon Certification

Responsibilities

Provide Controls database, graphics, programming, etc. for sequences as provided by the Design Specialist, project specifications, or other applicable sources.
Provide accurate controls of systems start-up and commissioning including point-to-point checkout on projects as assigned.
5 years of experience with Lenel, Avigilon ACM/ACC,Genetec and various other card access and CCTV systems.
Proficiency in computer operating systems, including the MS Office Suite of products.
Ability to work with electronic equipment such as volt meters, amp meters, and oscilloscopes.
Competence in troubleshooting basic electrical and electronic circuitry, including reading and interpreting electrical and electronic diagrams.
Clear and concise communication skills, both verbal and written.
Ability to empathize with others' issues and perceptions and to creatively and effectively work through these issues to achieve successful outcomes and ensure customer and employee satisfaction.
Support and coordinate with installation personnel, contractors, and project managers, etc. on project sites.
Debug and troubleshoot installation issues during both the static and dynamic start up and commissioning of building controls.
Provide support to Climatec /Bosch Building Technologies and other contractors to solve building operating issues that go beyond the controls or special systems operation.
Provide input to others as requested or required to assist in the accurate estimation, design, installation, start up, commissioning, and training for building systems.
Provide start up documentation including daily logs, check out logs, commissioning documents, etc. as required for assigned projects.
Provide hands-on service support on existing installations ensuring systems continue to meet existing building occupancy codes.
Provide hands-on service support on existing systems ensuring their proper and efficient operation as well as providing ongoing support to the facility’s building engineers.
Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.
Assist in preparing of as-built drawings and Operation & Maintenance Manuals.
Assist in turnover of projects from Operations Team to Service Team.
Assist Sales team during estimating phase including potential product or system demonstrations.
As necessary, travel will be required to the job site to complete startup, commissioning and assistance to the onsite personnel to complete the project. This will be on a case-by-case basis, depending on the size, scope, and requirements of the project(s).
Deliver on-site customer training and technical support to building engineers, project managers, and staff.
Other Duties As Assigned.