System Specialist, EDI

Huhtamaki•De Soto, KS

21h

About The Position

Enjoy a career, packaged with care, whilst helping protect food, people and the planet We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki. You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together. We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together. Job Summary The EDI (Electronic Data Interface) Coordinator will be responsible for the implementation, technical specification mapping, and ongoing testing and maintenance for partners using EDI files for the purposes of exchanging business documents. This role focuses on delivering excellent service, maximizing operational efficiency, working with internal and external EDI systems and teams, and timely project management.

Requirements

Bachelor’s degree in business administration or technology field.
3-5 years of EDI knowledge.
Experience in mapping and trading partner compliance, including customer service order and manufacturing processes.
Strong knowledge of the manufacturing environment and order lifecycle.
Self-motivated, organized, and results-oriented with critical thinking and problem-solving abilities.
Excellent interpersonal, written, and verbal communication skills.
Proven ability to develop strong working relationships with internal departments, partners, and external vendors.
Proficiency with MS Office Suite, especially MS Excel and MS Teams.
Aptitude for technical procedures and processes.

Nice To Haves

Project management experience demonstrating end-to-end results.
Understanding and usability of SQL (Structured Query Language).
Understanding of Oracle Fusion Cloud ERP system

Responsibilities

EDI Analysis & Set-Up Analyze partner requests for EDI file and mapping setup, considering transaction type, plan design, and EDI platform suitability.
Design and test map documents for the production environment according to established timelines and production instructions.
Serve as a subject matter expert and resource for partners and internal teams regarding EDI workflow, processes, and procedures.
Issue Monitoring & Resolution Monitor and analyze inbound/outbound EDI files daily, proactively addressing and resolving issues.
Lead the resolution process with a focus on minimizing impact to partners and the business.
Effectively communicate status updates, issues, and timelines to both partners and internal teams.
Collaboration & Communication Collaborate cross-functionally with Customer Service, Sales, partners, and external vendors to address both test and production issues promptly.
Develop and maintain strong working relationships with partners and internal business teams, communicating status, issues, and timelines concisely and effectively.
Reporting & Process Improvement Maintain EDI status tracking and management reporting.
Identify and support opportunities for service delivery improvement, operational efficiencies, and process effectiveness within EDI functions.