System Safety Analyst - Data and Analytics

Massachusetts Bay Transportation Authority-posted 6 months ago

Full-time • Entry Level

Boston, MA

Transit and Ground Passenger Transportation

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At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. The System Safety Analyst - Data and Analytics will be responsible for supporting all functions of MBTA Safety Division, with a focus on safety-related data, including data analyses, data management, reporting, database updates, and tracking, safety hazard analyses, training, and creating reports for both internal and external stakeholders.

Create, track, and continuously report weekly, monthly, and annually on leading and lagging key performance safety indicators to track safety performance and safety initiative implementation.
Work with departments and stakeholders to communicate relevant data information to appropriate departments.
Develop communication channels throughout the workforce to send and receive safety related information.
Create and maintain reports and dashboards that provide insights into key programs and safety initiatives.
Collaborate with department personnel to evaluate current database system and recommend improvements to processes and database structure.
Document departmental processes and workflows to gain general understanding necessary to measure performance levels.
Work collaboratively with MBTA managers and supervisors to identify and mitigate hazards.
Assist with identifying trends for purposes of developing mitigation strategies to reduce the frequency and severity of these occurrences.
Report safety/security critical data to oversight agencies such as: the Massachusetts Department of Public Utilities (DPU), Federal Transit Authority (FTA), and the National Transit Database (NTD).
Ensure that all required documentation and reports are completed accurately and forwarded to the appropriate operating areas including the DPU and the NTD in accordance with established time frames.
Respond to each inquiry, whether from a customer, vendor, or coworker in a courteous and professional manner.
Perform night and weekend safety duty response in rotation with other MBTA Safety staff.
Drive a company or personal vehicle to visit/inspect work sites and to assist at emergencies and/or events as needed.
Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
Perform all other duties and projects that may be assigned.

Bachelor's degree from an accredited institution.
Two (2) years of relevant experience in transportation, data analytics, technical report writing, or related field.
Valid driver's license.
Experience in compiling, analyzing, and reporting information into databases.
Effective organizational, analytical, multitasking, time management and interpersonal skills.
Ability to demonstrate strong analytical, communication and report writing skills.
Knowledge of Microsoft Word, Excel, and database applications.
The ability to effectively communicate with regulatory agencies, community organizations and others on technical and sensitive matters.
Ability to provide internal and external customers with a courteous and professional experience.
The ability to work with a diverse workforce.
Ability to perform all tasks safely with proper PPE.
Ability to perform and oversee that tasks are performed to ensure the safety of MBTA employees, contractors, ridership, and the general public, and critical infrastructure.
Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 700, and 800 as well as courses offered on websites hosted by MassDOT, FEMA, and TSI within the first month of employment.
Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.

A bachelor's degree from an accredited institution in Data Analytics, Engineering, Business, Mathematics, Computer Science, or related field.
Knowledge of system safety and/or Safety Management Systems (SMS) principles and best practices.
Experience working in transportation, safety, security, or related field; and candidates demonstrating an understanding of OSHA/DLS Regulations, the Federal Transit Administration (FTA) and/or DPU regulations, knowledge of American Public Transportation Association (APTA) standards, and/or experience conducting training.
Completed the Transportation Safety Institute (TSI) Transit Safety and Security Program (TSSP) in Bus and/or Rail.

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