System Reliability Engineer, Infrastructure R&D

Veeam Software•Atlanta, GA

1d•Remote

About The Position

R D Infrastructure is a dedicated, highly isolated environment designed to support the R D department's unique needs. Our team manages a wide range of production and lab equipment, ensuring reliable operation, scalability, and fault tolerance. We provide full-cycle support for Azure DevOps Server, including project creation, workflow tuning, custom permissions, backup, and migration. With a large and diverse fleet of build servers—including rare hardware—we select, deploy, and balance equipment for specialized tasks, maintaining close collaboration with R D teams. We also manage shared storage solutions for build artifacts, enabling efficient replication and seamless load balancing across locations.

Requirements

Self-sufficient, proactive, and results oriented
Strong verbal and written communication skills, with the ability to explain complex topics to audiences with varying levels of technical expertise
5+ years of experience administering and troubleshooting Active Directory, Hyper-V, SQL Server, and VMware vSphere products
3+ years of experience designing, implementing, and troubleshooting sophisticated, highly utilized virtualization clusters built on shared storage and complex network topology
3+ years of experience administering Azure DevOps Server (Microsoft Team Foundation Server), including data migration between different platform versions
Experience administering Microsoft Azure
Experience writing advanced PowerShell scripts, including those that utilize 3rd-party modules
Experience configuring monitoring systems from scratch, with a focus on optimizing triggers and alerts
Deep knowledge of the OSI model and network traffic virtualization

Nice To Haves

Familiarity with nix systems such as Linux, macOS, and AIX
Familiarity with Git and TeamCity
Experience designing and implementing Disaster Recovery Plans
Familiarity with off-site and GFS backup strategies using Veeam products such as Backup & Replication and Veeam Agents
Familiarity with the technical nuances of software development (from source code to RTM product)
Familiarity with hardware capacity planning and procurement processes in large organizations

Responsibilities

Deploy and manage physical and virtual infrastructure for R D teams, from bare-metal server setup to high-density, heterogeneous virtualized clusters
Be available for periodic on-site visits to data centers to support physical hardware deployment, maintenance, and issue resolution
Administer and support Azure DevOps Server (On-Premises and Cloud) for source code version control
Assist R D teams with troubleshooting and optimizing build processes
Diagnose and resolve performance issues in high-utilization virtualization clusters and storage systems
Design optimized, purpose-specific server and storage hardware configurations in collaboration with procurement teams
Investigate and resolve issues reported by R D teams and automated monitoring tools through thorough root cause analysis
Contribute to the design and implementation of disaster recovery strategies
Maintain and enhance internal documentation
Identify and implement opportunities for process automation and efficiency improvements

Benefits

Unlimited paid time off, plus 3 global VeeaMe Days for self-care
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage from day one
Mental health support, therapy sessions, and digital wellness tools via SupportLinc EAP
401(k) retirement plan with matching contributions up to annual limits
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O'Reilly) and mentoring through our MentorLab program