System Operations Trainer (Transmission)

Eversource Energy•Manchester, NH

About The Position

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Role and Scope of Position: This role develops and implements Eversource transmission System Operations Training. Training includes both classroom and on-the-job training and incorporates both conceptual and hands-on instructional methods. Essential Functions: Performs analysis, design, development, implementation and evaluation in the context of Eversource transmission System Operations Training. Conducts System Operator Training program activities consistent with the Systematic Approach to Training, adult learning principles and training program policies and procedures. Incorporates simulation into Eversource transmission System Operations Training. Receives and evaluates training requests and presents to System Operations Training management. Evaluates procedures, practices and regulatory changes and modifies System Operations Training materials as required. Evaluates and recommends vendor provided training content and services. Represents System Operations Training at meetings, on committees and at conferences. Assists operations management in the coordination of response to system emergencies and participates in event review teams and incident analyses as requested by operations management.

Requirements

Knowledge of electric transmission system operations and the functions of the various components that make up the Eversource electric transmission system.
Thorough knowledge of electric system switching and tagging procedures and practices.
Knowledge of Energy Management System (EMS), Dispatcher Training Simulator (DTS) and other operations support applications
Thorough knowledge of NERC Reliability Standards, OSHA regulation and other regulatory requirements.
Knowledge of the Systematic Approach to Training.
Knowledge of instructional design and adult learning principles.
Familiarity with learning management systems.
Proficient with classroom and online presentation technologies.
Strong presentation skills.
Strong written and oral communication skills.
Strong analytical and problem-solving skills.
Read and interpret electrical schematic diagrams.
Communicate and work effectively with personnel at various levels within Eversource, ISO-NE, ISO-NE satellites, participant companies, non-utility generators and neighboring utilities.
Proficient with Microsoft Office Suite.
Bachelor’s Degree in Electrical Engineering Technology or related discipline or an equivalent combination of education and experience.
Five to ten (5-10) years experience in electric power distribution, transmission or generation.
Valid motor vehicle operator’s license.
NERC Transmission Operator or higher certification (or must obtain within 6 months)
Must be available to work emergency storm assignment as required.
Must be available to travel between MA/CT/NH as necessary.

Nice To Haves

Four (4) years of experience as a System Operator preferred.
One (1) year of experience as a trainer in a formalized training program preferred.

Responsibilities

Performs analysis, design, development, implementation and evaluation in the context of Eversource transmission System Operations Training.
Conducts System Operator Training program activities consistent with the Systematic Approach to Training, adult learning principles and training program policies and procedures.
Incorporates simulation into Eversource transmission System Operations Training.
Receives and evaluates training requests and presents to System Operations Training management.
Evaluates procedures, practices and regulatory changes and modifies System Operations Training materials as required.
Evaluates and recommends vendor provided training content and services.
Represents System Operations Training at meetings, on committees and at conferences.
Assists operations management in the coordination of response to system emergencies and participates in event review teams and incident analyses as requested by operations management.