System Oncology Director of Physician Integration & Operations

UNC Health•Raleigh, NC

19d•Onsite

About The Position

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: This position will serve as the primary individual responsible for integration of new providers and ongoing management of physician-related operations for statewide UNC Health System Service Line.

Requirements

Bachelor's degree required
Seven years of relevant work experience, with a minimum of three years' experience with physician services and/or onboarding services and at least five years in a management role.

Responsibilities

Provide administrative supervision and oversight for service line provider team.
Partner with Med Group and service line leadership to address behavioral or performance concerns related to providers.
Ensure regulatory compliance of all providers including annual training requirements, required education, and compliance with organizational policies.
Assist with resolving patient concerns related to providers.
Serve as the main point of contact and liaison for new providers and their families during onboarding.
Develop, implement, and manage strategic provider onboarding program focused on positive integration, provider satisfaction, and retention.
Streamline onboarding by creating standardized templates, welcome packets, and processes.
Coordinate logistics for new hire items (lab coat, ISD equipment/access, office setup, etc.).
Collaborate with Physician Recruitment, Med Staff Services, Provider Enrollment, and other departments to improve pre-boarding/onboarding.
Manage provider schedules to ensure provider coverage statewide.
Coordinate temporary provider staffing needs and develop/manage provider float pool.
Work with leadership to determine staffing needs and ensure timely hiring/onboarding dates.
Create and utilize reporting to track providers' status throughout the onboarding process.
Provide routine and ad hoc reporting to service line leadership.
Partner with patient experience to identify opportunities to improve satisfaction results.
Manage financial operations for service line providers, including compensation and incentives.
Partner with Medical Group Finance to manage provider compensation.
Manage requisition submission process and coordinate with Physician Recruitment for challenges or delays.
Ensure operational efficiency through strategy development and execution.