System Network Technician III - (Prudhoe Bay, AK)

GCI Communication Corp•Prudhoe Bay, AK

6h•Onsite

About The Position

GCI's System Network Technician III will provide installation, maintenance, and optimization of a diverse range of state-of-the-art telecommunications voice and data networks and equipment. Support oil and gas companies and their contractors across designated regional areas, such as North Slope, Offshore, Open Water Platform, Remote Arctic Exploration. Ensure reliable connectivity and operational excellence, including oversight of restoration operations as assigned.

Requirements

A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Associate degree in information technology, electronics, systems, computer science, or related field.
Minimum of five (5) years of experience in telecommunications operation, repair, and installation, to include:
At least three (3) years of relevant experience supporting the Oil & Gas industry and/or in a North Slope, Offshore, Open Water Platform, or Remote Arctic Exploration environment.
Required to successfully obtain and maintain the following certification within 90 days of hire: Tower climbing and rescue.
Required to successfully obtain and maintain additional certifications within specified timeframes to satisfy client or company guidelines, e.g., Defensive Driving, North Slope Training Cooperative (NSTC), Hewitt Safety Training, and Cold Water.
Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.

Nice To Haves

Bachelor’s degree in information technology, electronics, systems, computer science or related area.
FCC General Class License, Safe Gulf, CCNA, A+ certification.
Other relevant telecom industry or job specific certifications.

Responsibilities

Install, operate, configure, test, upgrade, and maintain telecommunications systems and equipment that maximizes availability and delivers reliable, high-quality service, to include:
Central Office equipment
Desktop computing
Digital microwave radios
Fiber optic cable
Digital carrier networks
Digital Access and Cross-Connect Systems (DACS)
Telephony
LAN/WAN (installation and maintenance of Cisco routers and switches)
Cat 5 wiring
V-SAT deployment
Systems and equipment supporting client “Exploration” efforts (Ku & C band)
Two-way radio and Airspan wireless communications systems
Tower construction and telecom component installation
Antenna mounting and alignment
Waveguide and coax installation and testing
Act as the on-site technician for all phases of system installation, testing, maintenance, outage prevention, and service restoration.
Prioritize workload and competing requirements to meet deadlines.
Provide updates to service delivery managers, clients, and internal partners as necessary.
Maintain accurate documentation of system configurations, maintenance activities, and service restoration procedures.
Update documentation as needed, highlighting revisions so stakeholders can easily review any changes.
Ensure compliance with company standards, safety requirements, and industry best practices during all installation and maintenance activities.
Provide technical support for configuration and testing of telecommunication systems.
Perform site surveys, determine problems, and develop requirements and solutions.
Diagnose and resolve technical issues promptly to minimize downtime and maintain service continuity.
Provide proactive outage prevention and efficient service restoration to maintain uninterrupted operations.
Conduct performance analysis and diagnostics to ensure system reliability.
Serve as a point of contact for customer support, including capturing work requirements, troubleshooting, and assisting in problem resolution.
Comply with all company and customer/client telecom regulations and safety programs.
Ability to accurately articulate technical information verbally (virtually, telephonically, in person) and in writing (documentation, drawings, policies, training outlines, etc.) to internal and external audiences with varying levels of technical understanding.
Ability to use sound, logical judgment to choose an appropriate course of action.
Ability to effectively evaluate workload, prioritize tasks, and set realistic goals while maintaining safety as the highest priority.
Understanding of the installation, configuration, operation, and testing of communication and desktop computing systems.
Understanding of the theory, operation, and troubleshooting of state-of-the-art digital communications network equipment.
Understanding of oil/gas field equipment standards, digital microwave radios, desktop computing, fiber optic installation and maintenance, digital carrier networks, DACS, telephony, LAN/WAN, Cat 5e wiring standards, and 2-way radio.