About The Position

The System Manager of Quality Control/Quality Assurance provides the leadership and oversight to ensure the quality and consistency of the overall NRES Capital Delivery Process. The Director of QC/QA will develop and maintain the quality control process and interface with Regional Delivery Leadership and project teams to ensure each project is delivered within NRES' high standards. This position will include direct management over employed inspectors and third party inspectors to ensure that ongoing oversight occurs at appropriate milestones in the installed work. This position will also ensure that the appropriate administrative and financial controls are followed with items including: project budgets, scheduling, cash flow forecasting and management, resolution of project risks, and contingency usage.

Requirements

  • Bachelor's degree in Construction Management, Engineering, or Architecture and/or equivalent experience required.
  • Minimum (10+) years of experience in leading project controls or other quality related jobs.
  • Thorough working knowledge of project controls, inspection, quality, documentation, scheduling and budgets.
  • Demonstrated success in quality control for the delivery of major healthcare capital projects.
  • Licensed CA State Inspector of Record Professional license preferred.

Nice To Haves

  • Knowledge of project delivery methods such as design-build, design-bid-build or others.
  • Experience with Quality Assurance and Quality Control Programs, Inspections, construction processes, building and life safety codes.
  • Knowledge of approving authorities, OSHPD/ HCAI (for State of California) and similar regulatory agencies.
  • Displays expert level coordination between construction plans, specifications, submittals, and local codes.
  • Displays self-confidence and inspires confidence in others.
  • Ability to develop and run an enterprise quality control plan.
  • Identify construction defects, document and track resolution of defects.
  • Knowledge of project documentation within a project database to ensure administrative compliance.

Responsibilities

  • Lead the implementation of quality assurance systems, procedures, and documentation to ensure project compliance with NRES requirements.
  • Provide training and guidance to construction teams on quality standards and procedures.
  • Work with delivery teams to proactively identify and address potential risks early in the project lifecycle to prevent defects and rework.
  • Perform inspections and tests on materials, workmanship, and construction activities to verify compliance with standards and approved construction documents.
  • Maintain detailed records of inspections, tests, and any non-conformance issues.
  • Identify and report non-conformances, developing corrective actions, and ensuring they are implemented.
  • Coordinate punch lists with Design Professionals of Record for final inspections and addressing any outstanding issues before project handover.
  • Ensure that all project documents, including plans, specifications, and submittals, and redlines are accurate and up-to-date.
  • Conduct regular site inspections at appropriate intervals to monitor construction progress and identify potential issues.
  • Work with design professionals, contractors, and other project stakeholders to ensure quality standards are met.
  • Maintain accurate and comprehensive documentation of all QA/QC activities.
  • Assist in the resolution of quality-related issues and implementation of corrective actions.
  • Prepare the company's QC/QA manual control and supervision of all amendments and revisions.
  • Oversee record keeping of quality documentation.
  • Oversee all internal and external project audits.
  • Verify Contractors' quality program(s) are sufficient and followed by Contractors' staff.
  • Ensure bidders are aware of the QC/QA program and coordinate that these requirements are addressed with project bidders.
  • Attend Contractor quality process meetings.
  • Review and ensure ongoing education and training of QC/QA and project delivery personnel.
  • Monitor the disposition of all issued nonconformance reports.
  • Monitor the progress and effectiveness of the project quality management system. Recommend and implement improvements as necessary.
  • Coordinate all QC/QA activities with the site QC manager.
  • Ensure document control for each project.
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