System Manager of Employee Relations and Engagement

Bronson Healthcare

124d

About The Position

As the role of human resources is evolving at Bronson, so it the role of Employee Relations professionals. Bronson is seeking a System-wide Manager of Employee Relations and Engagement to increase the value of their consultation and make a difference by helping Bronson achieve its vision 'Exceptional Healthcare Made Easier for Every Person,' and its mission 'Together, we advance the health of our communities.' In collaboration with colleagues in human resources, and the Center for Learning, Employee Relations and Engagement is intimately involved in the development, planning and deployment of processes, and systems that help foster fully engaged workforce that is learning, growing and thriving. The Manager will have supervisory responsibility for a team of Employee Relations Specialists. The manager will supervise the team as they provide day-to-day consulting, mediation, facilitation, and guidance regarding employee relations system-wide.

Requirements

• Bachelor's degree in human resources or related discipline
• Master’s degree preferred
• PHR or SHRM-CP or SHRM-SCP certification preferred
• 10 years’ experience in multiple functional areas of human resources
• Experience as a HR Generalist/Business partner highly preferred
• Demonstrated knowledge of federal, state, laws and regulations as they pertain to employment
• Demonstrated knowledge of workforce analytics
• Demonstrated ability to provide consultation to leaders about employee engagement and recommend action steps that lead to improved engagement
• Demonstrated skill in recognizing that an organization’s success is dependent on how well it values, engages and includes the rich diversity of staff, administrators, providers and community
• Demonstrated awareness of and willingness to address equity issues among organizational leaders, staff and providers

Responsibilities

• Coaching employee relations specialist and managing daily work practices
• Developing employee relations specialists through role modeling, coaching, providing feedback and exposure, training, mentoring and providing stretch assignments
• Conducting fact finding investigations in a way that deploys best practice methodologies to uncover root cause(s) and thereafter solutions that ensure the organization is focused on the mission of Bronson
• Understanding and applying workforce analytics when consulting with leaders
• Understanding engagement, climate/pulse surveys and other employee engagement processes including interpreting data and developing follow-up programs to address feedback from the surveys
• Working collaboratively with Front Line Leadership, Employee Assistant professionals, other Support Functions, Center for Learning and HR Colleagues with implementation strategies to facilitate positive change in employee and organizational development
• Advising and training managers and supervisors on best practices and contemporary employee relations to support early intervention, performance turn around and other corrective action measures
• Conducting exit interview process to identify themes and organizational solutions to improve retention
• Engaging proactively with the organization to eliminate or minimize employee relations issues
• Mediating employee relations issues by meeting with front line leaders and employees to discover the source of the issue(s) and facilitating resolutions
• Facilitating and providing training on employee relations and engagement courses
• Collaborating with HelpNet and when appropriate deploying HelpNet as an added solution to support and champion employees
• Collaborating with Bronson security on matters pertaining to threat management
• Reviewing/approving any recommendation that terminates an employee’s employment
• Participating in audits
• Employment-related legal and other regulatory compliance tasks (recordkeeping, due-diligence, and employer response)
• All other duties as assigned

Benefits

• Community-owned, not-for-profit health system
• Largest employer in southwest Michigan
• State-of-the-art technology and evidence-based processes
• Ranked by Forbes as one of America’s Best-In-State Employers (2022-23)
• Ranked by Newsweek as one of America’s Greatest Workplaces for Women (2023)
• Ranked by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees