System Integration Manager III

TGW Logistics Group•Grand Rapids, MI

10d

About The Position

The Systems Integration Manager III is a senior technical and project leader responsible for ensuring the successful delivery of highly complex material handling solutions. This role oversees integration across all engineering disciplines, manages critical client relationships, and drives strategic decisions to achieve committed functionality, performance, and availability. The SIM III serves as the primary technical authority during project execution, mentors team members, and contributes to organizational best practices and continuous improvement initiatives. This position requires advanced technical expertise, strong leadership capabilities, and the ability to influence both internal and external stakeholders.

Requirements

Bachelor’s Degree in Engineering, or related field, or equivalent work experience.
At least seven (7) years of prior experience in systems integration, project engineering, or high-level design or operation of diverse intralogistics systems at varying levels of automation.
Up to 20% of domestic and international travel required.
Advanced proficiency in Microsoft applications: Excel, PowerPivot, Access, Word, Visio, and PowerPoint.
Strong knowledge of AutoCAD and simulation tools.
Exceptional analytical, strategic, and problem-solving skills.
Excellent communication, negotiation, and presentation abilities.
Ability to lead multidisciplinary and intercultural teams effectively.
Demonstrated leadership and mentoring capabilities.
Ability to remain stationary at a desk for prolonged periods of time.
Ability to go to site frequently and move safely around industrial and/or warehouse environment.
Ability to lift and carry supplies up to 25 pounds at a time.
Ability to operate computers, tablets, phones, and other electronic devices.
Ability to communicate with others verbally and in writing, on a frequent basis.
Ability to tolerate exposure to job site temperature fluctuations due to seasonal weather in geographic region.
This position may require work at TGW customer sites. TGW’s customers may require background checks before accessing their sites. Refusal to participate in a customer-required background check may result in a customer barring access and a subsequent reduction in work.

Responsibilities

Provide expert-level validation of proposed solutions for technical feasibility and operational performance.
Review and approve design assumptions, system requirements, functional scope, and acceptance criteria.
Evaluate simulation strategies and results; recommend optimizations to meet performance targets.
Identify and mitigate high-impact risks through proactive review of the Risk and Opportunity Register.
Lead synchronization of engineering efforts across mechanical, controls, software, and third-party suppliers to ensure solution integrity.
Drive resolution of complex open points, risk items, and change requests with minimal oversight.
Approve functional and interface specifications, exception handling, and recovery strategies.
Oversee preparation and validation of all project documentation from sales handover through final acceptance.
Define and enforce test strategies for system readiness, including simulation, emulation, functional acceptance, throughput, and site acceptance testing.
Establish and monitor KPIs and reporting frameworks to ensure compliance with design assumptions and contractual commitments.
Lead readiness activities for customer takeover, ensuring operational stability and performance compliance.
Monitor and analyze system data and KPIs; implement corrective actions and strategic improvements.
Manage issue resolution during ramp-up and provide executive-level reporting and recommendations.
Performs other duties as assigned.