System Health Information Manager

Huron Consulting Services•Chicago, IL

13h•$115,000 - $145,000

About The Position

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Munson Healthcare's Revenue Cycle Operations are jointly operated by Huron Healthcare and Munson Health. Huron manages the operations and provides the Revenue Cycle leadership (managers and above are employed by Huron), while Revenue Cycle associates are employed by Munson Healthcare. Market leaders and hospital, clinic, and physician leadership across Munson Healthcare's eight community hospitals and additional clinic locations, are key stakeholders for the Revenue Cycle Operations and critical factors to ongoing Revenue Cycle success. The System HIM Manager monitors compliance with key HIM indicators to maintain enterprise objectives at Munson Healthcare’s Traverse City, Frankfort, Charlevoix, Otsego, Grayling, Cadillac, and Manistee locations. The System Health Information Manager oversees clerical, information release, and master patient index data integrity functions within the Health Information Management (HIM) Department. This role is responsible for the security, integrity, and accuracy of patient medical records and for implementing processes that support timely, complete, and compliant documentation. The manager collaborates extensively with physicians and hospital staff to enhance documentation quality, regulatory compliance, and electronic medical record functionality. The position requires strong knowledge of state and federal regulations governing privacy, security, record completion, and retention. The manager leads continuous quality improvement initiatives, supports regulatory surveys, and prepares data for reporting, budgeting, and process improvement. Additional responsibilities include participation in committees, development and maintenance of departmental policies, and oversight of daily HIM operations and workflows. The System Health Information Manager serves as a key liaison across Revenue Cycle departments, clinical providers, and practice staff, and acts as an enterprise-wide resource for health information management. Periodic travel to system facilities is expected.

Requirements

Effective and efficient organization and planning skills with the proven ability to manage complex multi-workstream performance improvement projects or multiple concurrent client engagements, while delegating and overseeing the work of junior team members
Proven analytical and critical thinking skills required to synthesize complex data sets and interpret qualitative and quantitative data and trends to implement recommendations resulting in measurable performance improvement and successful organizational change
Impactful and professional written and verbal communication set clear project team direction, develop key deliverables, escalate risks, and influence key stakeholders inclusive of client and internal senior leadership
Ability to collaborate with team members and client counterparts to understand business challenges, adapt implementation methodologies and approaches to ensure results align with client’s business objectives
Team leadership experience including building talent, training, supervising, coaching/mentoring, and performance management
Local or willing to relocate to greater Traverse City, MI area
U.S. work authorization is required
Bachelor’s Degree Required
RHIA or RHIT Certification required- Specialized skills in one or more of the following areas: Clinical Documentation Improvement, Case Management and HIM/Coding
A minimum of 5 years of relevant experience in a project-based operations performance improvement role within a hospital/clinical setting hospital and/or consulting firm environment focused on healthcare provider operations and/or process re-engineering projects
Minimum 1 year of experience managing major projects for large, complex healthcare organizations with multiple stakeholders
Willingness and ability to travel every week

Responsibilities

Coordinate with the HIM team in the operations of daily job responsibilities
Develop, recommend, and oversee the implementation and administration of policies and procedures of respective areas
Evaluate process and procedures and coordinate with the management team to ensure efficient areas of focus and adhere to federal and local laws and regulations
Travel to system facilities for work and meetings is an expected, routine occurrence.
Assists in the development and evolution of the overall policies for Munson Healthcare HIM operations.
Demonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conform
Focus on continuous improvement working with the System Director Manager and respective teams Managers across the Health System with a goal of delivering the highest degree of quality service possible
Provide support for Human Resource guidance
Complete, review, manage and monitor department budget
Directs and leads the HIM Team in the daily operations
Serves as The Joint Commission HIM Record of Care Chapter Leader.
Performs other duties as assigned