System Engineer

Symbotic•USA Grove City, OH

13h•$71,000 - $97,900•Onsite

About The Position

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. What we need Symbotic is seeking a System Engineer to support the day-to-day reliability, availability, and performance of our automated warehouse systems in a live production environment. This role is hands-on and operational in nature, aligned closely with a Maintenance Engineer or Lead Automation Technician profile. The System Engineer focuses on troubleshooting, maintaining , and stabilizing complex electro-mechanical and automated systems to ensure safe, consistent system uptime. This role is not commissioning-focused, not controls -programming-heavy, and not customer-facing, but instead centered on system health, equipment reliability, and technical execution on site What we do The System Engineer is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.

Requirements

Bachelor’s degree in Electrical Engineering , Computer Science, Software Engineering, Automation Engineering, or a related field, or equivalent hands-on experience
Minimum of 1 year of hands-on experience with PLCs, preferably Allen-Bradley, focused on diagnostics and troubleshooting (not heavy programming)
Minimum of 1 year of experience with VFDs, including diagnosing speed, torque, and drive-related issues
Minimum of 1 year of experience working with AC and DC motors
Hands-on experience with automated systems such as conveyor systems, conveyor belts, vertical lifts, and motor-driven equipment
Experience supporting autonomous or semi-autonomous systems, including conveyors, lifts, AS/RS, robotics, servo motors, or 480V systems
Working knowledge of SQL, Python, and Linux for diagnostics, log review, and system interaction
Strong hands-on experience assembling, operating , maintaining, and troubleshooting robotics and electro-mechanical systems
Ability to work at heights of up to 45 feet and within confined spaces
Ability to lift and/or move up to 50 pounds
Exposure to varying temperatures and production conditions
Must comply with all PPE, LOTO, fall protection, and electrical safety requirements
Ability to work flexible hours, including off-shifts , as needed to support system uptime and recovery
Valid driver’s license

Nice To Haves

Prior experience in maintenance engineering, automation maintenance, or lead maintenance technician roles preferred

Responsibilities

Monitor and maintain the health of automated systems including conveyors, lifts, robotic vehicles, motors, sensors, and PLC-controlled equipment
Perform advanced electrical, mechanical, and automation troubleshooting to resolve production-impacting issues
Diagnose failures across PLCs (Allen-Bradley), VFDs, AC/DC motors, servo motors, sensors, and control hardware
Support and execute preventive and corrective maintenance activities on automated equipment
Utilize system data, alarms, logs, and dashboards to identify fault conditions and recurring issues
Document maintenance activities, repairs, and findings using CMMS systems (e.g., Maximo) and internal tools
Act as a senior technical escalation point during system disruptions or downtime events
Partner with on-site maintenance, operations, and technical teams to restore and stabilize system performance
Provide technical guidance and on-the-job support to maintenance technicians and operators
Step in to support critical on-site technical functions as needed to maintain operational continuity
Ensure compliance with OSHA, LOTO, electrical safety, and Symbotic safety standards