System Engineer

Appalachian Network Services Inc • Fletcher, NC

1d • $85,000

About The Position

Join the vibrant team at Appalachian Network Services Inc, where innovation meets dedication across North Carolina. As a Systems Engineer, you will play a pivotal role in maintaining the integrity and design of sophisticated software systems, coordinating complex projects, and crafting secure, effective solutions tailored to our customer's specific needs.

Requirements

• Understanding of VMware/Hyper-V virtual network configurations and storage solutions is essential.
• Excellent interpersonal skills, adept in communication and active listening, committed to outstanding customer care.
• Expertise in diagnosing and resolving technical issues swiftly and efficiently.
• Capable of multitasking and adapting to dynamic environments with ease.
• Bachelor's degree in Computer Science, Information Systems, Network Engineering, or a related field is preferred.
• Information Technology: 5 years (Preferred)
• Required: Associate-level certifications from (e.g., Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft 365 Administrator Expert, Veeam VMCE, and HPE ASE).

Nice To Haves

• Advanced/Professional level certifications such as Microsoft Certified: Azure Database Administrator Associate, Microsoft 365 Administrator Expert, and VMWare VCTA are advantageous for higher-level responsibilities.

Responsibilities

• Spearhead the design and implementation of solutions based on Microsoft technologies such as Windows Server, Exchange, SQL, SharePoint, etc.
• Engineer and oversee system solutions that are both strategic and tailored to meet customer specifications.
• Implement and manage robust disaster recovery solutions to ensure continuous protection and system integrity.
• Develop and manage remote access solutions, supporting secure and efficient operations.
• Engage in detailed system documentation and offer consultancy services that include system reviews and proactive recommendations.
• Maintain clear, effective communication with customers, ensuring they are well informed of incident progress, system changes, and planned outages.
• Provide support for basic network configurations and storage solutions related to VMware/Hyper-V environments without focusing on broader network management tasks.
• Document product usage and maintain records to track the deployment of technologies across customer environments.
• Actively contribute to enhancing customer satisfaction and perception through exceptional service and attention to detail.
• Collaborate effectively within team settings to meet and exceed project goals.
• Handle escalations promptly, ensuring solutions are achieved within agreed service levels.
• Remain deeply connected to business needs, aligning IT strategies and operations with broader business goals.
• Stay abreast of technological advancements, maintaining a cutting-edge understanding of industry standards.

Benefits

• Health Insurance: Full medical coverage provided for each employee, with optional upgrades and family additions available through employee contributions.
• Dental and Vision Insurance: Available for employee enrollment at their own expense.
• Life Insurance and Health Savings Account (HSA): Optional life insurance and HSA available.
• Flexible Time Off: We provide flexible time off to support work-life balance.
• 401(k) Retirement Plan: A 401(k) plan with a company match to aid in your long-term financial planning.
• Performance-Based Incentives: We offer incentives that recognize and reward outstanding performance.
• Career Advancement: Opportunities for professional growth in a rapidly expanding company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level