Base-2 Solutions is seeking a System Engineer - Operations & System Administration for Kubernetes Platform Infrastructure, including but not limited to: Stakeholder collaboration, development & product teams to understand operational project requirements and feature specifications. Image Templating. Create and maintain CI/CD Pipelines. Perform regular system scanning, patching to maintain Enterprise system security compliance and maintain updates in IC reporting tools. Facilitate deployment upgrades across Operational, Staging and Development environments. Mitigation of Operational Issues affecting end users. Maintain & update monitoring tools, service and health checks. Determine the Team's support coverage across applicable supported hours and prioritize monitoring tasks. Manage the POC support lists and OSOPs. Establish and maintain test environments that mimic operational configurations and end to end scenarios. Assist with analysis of test coverage to determine gaps and improvements. Assist with automation of manual test cases and procedures. System regression, security, performance, customer focused and integration testing. Assist with defect identification and reporting with reproducible steps. Schedule and communicate system outages with the team and external customers/partners. Collaborate and discuss outage plans with the Ops Officers. Lead & collaborate with stakeholders for internal and external product documentation (i.e. User Agreements, Customer/Partner User Guides, SOPs, Admin Guide, etc.). Research and study trends with related technologies, tools, etc. and provide recommendations for streamlining processes. Provide metrics and reporting on service requests. Conduct performance benchmarking. Monitor customer support desk tickets, troubleshoot, resolve from simple to complex. Perform customer on-boarding (provision new project resources).