System Engineer (SE), Level 3
About The Position
Join a fast-paced, high-impact engineering team as a System Engineer (SE3) supporting advanced mobile automation and testing initiatives. In this role, you will work hands-on with customers and technical stakeholders to automate, manage, and operationalize mission-critical mobile devices, infrastructure, and dataflows. You will be at the forefront of integrating mobile technologies that directly support operational success. This position combines deep technical execution with systems-level thinking, requiring creative problem solving to reduce operational complexity and improve automation across mobile workflows. The environment is highly collaborative and agile, offering clear visibility into the real-world impact of your work.
Requirements
- Excellent written and verbal communication skills, including technical documentation.
- Extensive experience working directly with customers and cross-functional teams.
- Strong analytical skills with the ability to understand and explain complex system interactions, dataflows, and automation concepts.
- Experience using system documentation and visualization tools such as Confluence, Gliffy, Visio, or similar.
- Experience guiding system development and implementation planning, including system engineering management plans.
- Experience supporting the development of system and functional requirements and allocating them across hardware, software, facilities, and personnel.
- Experience automating test cases using software tools and system frameworks.
- Experience working in agile environments with continuous delivery of capabilities.
- Experience supporting operational systems and monitoring production deployments.
- Bachelor’s degree in a relevant technical discipline and 12+ years of relevant professional experience OR 16+ years of relevant professional experience in lieu of a degree
Nice To Haves
- Experience with mobile platforms, applications, and mobile software ecosystems.
- Background developing, integrating, or troubleshooting complex distributed software systems.
- Experience with CI/CD pipelines, automation frameworks, and DevOps practices.
Responsibilities
- Troubleshoot highly complex, business-critical dataflows supporting operational users.
- Coordinate with Operations and Engineering teams to enable end-to-end automation and testing capabilities.
- Collaborate with customers, analysts, and technical stakeholders to support mobile automation initiatives.
- Develop and maintain strong working relationships with enterprise data consumers and repository stakeholders.
- Identify, troubleshoot, and resolve data quality and integrity issues across systems and tools.
- Develop, document, and communicate complex operational concepts clearly and concisely.
- Design, develop, and implement comprehensive test plans.
- Produce and maintain documentation for tool development, system integrations, and testing activities.
- Support operational scenarios and monitor systems as they transition into production.
- Track and monitor deployed systems and dataflows to ensure system stability, performance, and reliability.
Benefits
- Three CareFirst medical plans available; Intezra pays up to 100% of healthcare premiums and up to 100% of deductibles (based on plan selection) for employees and dependents
- Intezra pays 100% for CareFirst Dental and Vision plans for employees and dependents
- 401(k): 15% company contribution (no match required)
- PTO: 160 hours, increasing with seniority
- 12 Floating Holidays
- 4 Code Red Days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
