System Engineer 2

Onyx Point•Hanover, MD

65d•$78,000 - $250,000

About The Position

As a System Engineer, you are responsible for providing support to our web-based mission application and its customers . This software product is a full life cycle software suite that provides audio & video ingest, storage, query, playback, analysis, and transcription features. Our application is used by national and tactical analysts on small systems (laptops) and large systems (server farms). You will be working with technologies including Amazon Web Services / VMs, Kubernetes, Docker, Grafana, Kabana, GitLab CI/CD, Jira, and Confluence.

Requirements

TO BE CONSIDERED FOR THIS POSITION YOU MUST CURRENTLY HAVE AN ACTIVE TS/SCI WITH POLYGRAPH SECURITY CLEARANCE WITH THE FEDERAL GOVERNMENT. (U.S. CITIZENSHIP REQUIRED).
Experience with GitLab and CI/CD pipelines
Experience working in Linux environments (RHEL 8/9, Rocky 8/9)
Experience with Grafana
Experience with Jira and Confluence
Experience providing customer support through Jira Service Desk
Experience with containerized applications (Docker, Kubernetes)
Experience with HCI and/or AWS Cloud services
Experience with STE/STN & OS hardening
14 years of experience with a Bachelor's Degree in a technical discipline or 18 years without the degree

Nice To Haves

Experience with ElasticSearch and Kibana
Experience with IT Instances Authoritative Data Source (ADS)
Experience with Terraform & Ansible

Responsibilities

Manage and provision cloud infrastructure
Implement and maintain CI/CD pipelines
Monitor performance across Tier 1 systems
Ensure system security and compliance
Resolve customer support tickets through Jira Service Desk
Document testing and standard operating procedures (SOPs)
Perform application testing, including test case creation and maintenance
Execute application deployments and upgrades
Assist in migration efforts to a HCI environment
Provide application training and demos to a variety of customers
Collaborate with development teams and users to design and implement new features
Occasionally respond to mission-critical after-hours calls
Participate in minor CONUS/OCONUS travel (~1-2 times per year)

Benefits

Health Coverage: Medical, dental, and vision insurance
Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
Retirement Plan: 401(k) plan with company match
Paid Time Off: Generous PTO, paid holidays, parental leave, and more
Wellness: Access to wellness programs and mental health support
Professional Development: Opportunities for growth, including tuition reimbursement
Additional Perks: Flexible work arrangements, including remote work options
Flexible Spending Accounts (FSAs)
Employee referral programs
Bonus opportunities
Technology allowance
A diverse, inclusive, and supportive workplace culture