System Director Therapy Services

Central Maine Healthcare•Lewiston, ME

About The Position

Central Maine Healthcare is seeking a System Director of Therapy Services to provide leadership in the strategic planning and business development for Rehabilitative Services across Central Maine Healthcar locations. This is a full-time, 40 hours per week, benefit eligible position Compensation: Your experience and dedication to providing top quality patient care is valued at Central Maine Healthcare, and that is reflected in our competitive, experienced based salary. Responsibilities Responsibilities of the System Director of Therapy Services include: Management of the daily operations for Therapy Services at CMMC, Bridgton and Rumford Hospitals and CMCA therapy clinics. Activities will include developing and maintaining both internal and external partnerships while engaging clinical caregivers to provide and improve delivery of patient care, new program development, and value to populations served. Serves as a leader in the orthopedic service line triad to ensure the delivery of quality clinical services throughout the continuum of care. Responsible for market growth and process improvement through analyzing, evaluating, planning, implementing, and the development of programs and services. Assures achievement of Rehabilitative Services program development at multiple hospitals and ambulatory sites across the care continuum and in adherence to hospital policies and standards as set forth by accrediting bodies related to regulatory agencies. Essential Duties: Directly responsible for achieve organizational goals as it relates to therapy services thought out the system in the following three key areas: Quality & Safety Patient satisfaction Team member engagement Stewardship: P&L budgets and productivity standards Growth and development Gain support for strategic and financial planning, and clinical program development in conjunctionwith the corresponding Medical Director and administrative leadership. Evaluate and implement new technologies and services that enhance patient care, provide growthopportunity and help provided added value to patients. Evaluate and develop strategic plans based on population need through engagement with physicians,referral sources and stakeholders as well successfully implementing plans to drive growth and improve value. Work with clinical system teams to evaluate and implement evidenced based guidelines and bestpractices that enhance patient care. Promote continuous performance improvement and clinical decision support systems that are data-driven and evidence-based. Serve as liaison between inpatient and ambulatory settings across the system Serve as liaison between therapy and orthopedics. Collaborate to develop and implement clinical and operational improvements, engaging teams inpatient safety and performance improvement related to Rehabilitative Services. Ensure that accreditation and specialty certification needs are met for each program of responsibilitywithin Rehabilitative & Orthopedic Services Promote continuous performance improvement and clinical decision support systems that are data-driven and evidence-based. Collaborate to design specific key performance indicators and to achieve financial performanceobjectives of the service through managing operating and capital budgets, managing patient utilization, and implementing cost management strategies. Assess each Rehabilitative & Orthopedic Services area of responsibility dashboard for performanceand take corrective action where required. Monitor budgetary indicators and recommend budget adjustments as appropriate. Provide input into pricing structures and assist in the development of pricing packages for contracting groups Establish and maintain staffing models to effectively manage daily practice operations whileexercising financial stewardship. Evaluate the cost and value to ensure market competitiveness. Demonstrate effective inspiration and servant leadership. Provide an environment that fosters teamwork, mentoring, coaching, and learning as measured byassociate engagement. Establish service performance goals, allocate resources, and evaluate performance. Assist in continued development and progression of established disease management programs that will improve the health of the community. Participate in and promote community outreach programs, events, education and other ways to ensure that the hospital and ambulatory clinics stay connected to our community and mission in conjunction with the responsible Medical Directors and leadership. Maintain compliance with all regulatory agencies and rules of accrediting and certification bodies bymonitoring the service operations and its programs and initiating required changes or improvements. Engage all team members to achieve relevant professional standards.

Requirements

Bachelor’s degree is required. Master’s degree preferred
Experience in a healthcare environment leading inpatient and outpatient departments.
Financial management and business development, as well as P&L experience in managing a service line.
A successful track record of service, growth, quality, and financial performance.
Ability to engage patients and team members utilizing the CMH Experience Standards i. I am creating a warming, caring, and non-judgmental environmentii. I am actively listening and seeking informationiii. I am honest, truthful, and consistentiv. I am respectful, treating all individuals with dignity and empathyv. I am serving as a role model, taking both initiative and ownership when appropriatevi. I am working collaboratively and demonstrating teamworkvii. I am resilient and adapt to change in positive ways.
Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
Ability to collaborate with all layers of the management/ administration team.

Nice To Haves

Experience leading an ambulatory service line department is preferred.
Knowledge and/or experience with Lean/Six Sigma a plus is preferred.

Responsibilities

Management of the daily operations for Therapy Services at CMMC, Bridgton and Rumford Hospitals and CMCA therapy clinics.
Developing and maintaining both internal and external partnerships while engaging clinical caregivers to provide and improve delivery of patient care, new program development, and value to populations served.
Serving as a leader in the orthopedic service line triad to ensure the delivery of quality clinical services throughout the continuum of care.
Responsible for market growth and process improvement through analyzing, evaluating, planning, implementing, and the development of programs and services.
Assuring achievement of Rehabilitative Services program development at multiple hospitals and ambulatory sites across the care continuum and in adherence to hospital policies and standards as set forth by accrediting bodies related to regulatory agencies.
Achieve organizational goals as it relates to therapy services thought out the system in the following three key areas: Quality & Safety, Patient satisfaction, Team member engagement
Stewardship: P&L budgets and productivity standards, Growth and development
Gain support for strategic and financial planning, and clinical program development in conjunctionwith the corresponding Medical Director and administrative leadership.
Evaluate and implement new technologies and services that enhance patient care, provide growthopportunity and help provided added value to patients.
Evaluate and develop strategic plans based on population need through engagement with physicians,referral sources and stakeholders as well successfully implementing plans to drive growth and improve value.
Work with clinical system teams to evaluate and implement evidenced based guidelines and bestpractices that enhance patient care.
Promote continuous performance improvement and clinical decision support systems that are data-driven and evidence-based.
Serve as liaison between inpatient and ambulatory settings across the system
Serve as liaison between therapy and orthopedics.
Collaborate to develop and implement clinical and operational improvements, engaging teams inpatient safety and performance improvement related to Rehabilitative Services.
Ensure that accreditation and specialty certification needs are met for each program of responsibilitywithin Rehabilitative & Orthopedic Services
Collaborate to design specific key performance indicators and to achieve financial performanceobjectives of the service through managing operating and capital budgets, managing patient utilization, and implementing cost management strategies.
Assess each Rehabilitative & Orthopedic Services area of responsibility dashboard for performanceand take corrective action where required.
Monitor budgetary indicators and recommend budget adjustments as appropriate.
Provide input into pricing structures and assist in the development of pricing packages for contracting groups
Establish and maintain staffing models to effectively manage daily practice operations whileexercising financial stewardship.
Evaluate the cost and value to ensure market competitiveness.
Demonstrate effective inspiration and servant leadership.
Provide an environment that fosters teamwork, mentoring, coaching, and learning as measured byassociate engagement.
Establish service performance goals, allocate resources, and evaluate performance.
Assist in continued development and progression of established disease management programs that will improve the health of the community.
Participate in and promote community outreach programs, events, education and other ways to ensure that the hospital and ambulatory clinics stay connected to our community and mission in conjunction with the responsible Medical Directors and leadership.
Maintain compliance with all regulatory agencies and rules of accrediting and certification bodies bymonitoring the service operations and its programs and initiating required changes or improvements.
Engage all team members to achieve relevant professional standards.