System Director, Quality Assurance

Saint Francis Health System
115d

About The Position

The System Director of Quality Assurance plans and directs activities of the Quality Assurance areas of the Saint Francis Health System for the purpose of facilitating and improving disease management and clinical process outcomes.

Requirements

  • Bachelor’s degree in Nursing or Health Care related field.
  • Enrolled in or completion of a Master's degree in Business Administration, or Health Care related field.
  • Certified Professional in Healthcare Quality (CPHQ) from National Association for Healthcare Quality (NAHQ).
  • Minimum 5 years Quality Assurance experience including 3 years Management experience.
  • Knowledge of performance improvement techniques and methods.
  • Excellent communication skills, both written and verbal.
  • Effective interpersonal skills.
  • Strong leadership skills relative to motivating and developing multi-disciplinary teams.
  • Ability to analyze complex issues and solve them creatively.
  • Strong ability to organize and prioritize work effectively.

Responsibilities

  • Identifies, oversees and assists with performance improvement projects throughout the Saint Francis Health System.
  • Provides data analysis and interpretation.
  • Participates in entity special projects including retreat facilitation and planning, staff engagement facilitations and instruction and other special projects.
  • Participates in Quality Improvement oversight and monitoring in all SFHS entities (Quality Reporting Structure, scorecards and the 'Blue Slide').
  • Directs strategic and operational elements of the Hospital Inpatient and Outpatient Quality Reporting program.
  • Directs department operations.
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