Build tools that automate and streamline processes to make fleet operations more efficient. Respond to large-scale events involving these fleets. Diagnose and fix critical software and system failures. Serve as a mentor and resource to other engineers and assist in training new engineers. Provide first line of defense daytime support for operational tickets for all software development teams within the organization. Propose, drive and implement technical solutions for automation, efficiency and scalability. Partner with the software development teams to support corporate infrastructure systems and perform database queries (SQL) using Window, Linux or Unix based operating systems and SQL Server databases. Provide support and technical consultation to Amazon internal customers.