System Engineer and Specialist

Watchtower Security LLC • Maryland Heights, MO

22d

About The Position

Watchtower Security is seeking a highly skilled and analytical System Design and Solutions Engineer to join our team. In this pivotal role, you will be responsible for creating comprehensive pre-sale visual designs, detailed network maps, and accurate cost projections for our advanced surveillance systems. Collaborating closely with internal teams, including Sales, Project Management, and Service, the Engineer will ensure the seamless and optimal implementation of our technology solutions within the multifamily industry. This position demands a keen eye for detail, strong technical acumen, and the ability to translate complex requirements into clear, effective design solutions.

Requirements

• Bachelor’s degree in IT, Engineering, Construction Management, or a related field, or equivalent practical experience, with a strong foundation in system design principles, technical concepts, and networking fundamentals preferred.
• Demonstrated technical aptitude with a strong understanding of networking concepts, IP-based systems, and surveillance technologies, including routers, switches, radios, camera specifications, and system integration.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant design software such as Inkscape, Adobe Illustrator, and Adobe PDF.
• Strong analytical and problem-solving skills, including the ability to assess complex project requirements, evaluate design options, identify potential issues, and propose optimal solutions.
• Proficient in customer-focused communication, capable of engaging in technical discussions with clients to develop effective system design solutions.
• Adaptive and collaborative team player, dedicated to contributing to team success in dynamic environments.
• Excellent time management, planning, and forward-thinking skills.
• Self-motivated with a positive and professional attitude.

Nice To Haves

• Certifications with camera and wireless network providers (e.g., Axis, Ubiquiti, Cambium) preferred.
• CAD and blueprint experience preferred.

Responsibilities

• Develop detailed pre-sale surveillance design maps and corresponding cost projections based on Watchtower Security's design principles, ensuring optimal placement and configuration of cameras, routers, switches, radios, and other essential equipment.
• Refine and adjust project budgets to align precisely with proposed system designs, ensuring accuracy, viability, and adherence to client requirements.
• Create CAD markups, maps, and budget proposals specifically for new construction projects.
• Utilize advanced vectoring and PDF software (e.g., Inkscape, Adobe Illustrator, Adobe PDF) to create clear, precise, and professional customer-facing visuals and maps.
• Uphold company standards in all customer-facing materials, delivering polished and consistent presentations.
• Collaborate effectively with key departments, including Sales, Project Management, and Service, throughout the entire design lifecycle to ensure alignment, coherence, and seamless project implementation.
• Partner with sales representatives to thoroughly understand client needs, offering tailored solutions and expert recommendations to meet specific security requirements.
• Provide essential design and technical support for various projects within the Sales and Operations teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees