System and Tools Specialist

F5 • Seattle, WA

359d • $68,094 - $102,142

About The Position

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. We are seeking a detail-oriented Systems and Tools Specialist II to join F5's Sales Operations team. This role will be responsible for managing and optimizing sales tools, systems, and processes to enhance productivity and support the sales team in meeting their goals. The ideal candidate will collaborate with cross-functional teams to ensure seamless integration and functionality of various systems, delivering actionable insights and data-driven solutions.

Requirements

• Bachelor's degree in business, IT, or related field.
• 3-5 years of experience in sales operations, systems management, or a similar role.
• Experience with CRM platforms (Salesforce preferred).
• Strong analytical and problem-solving skills with a focus on data accuracy.
• Ability to work cross-functionally and manage multiple stakeholders.
• Strong verbal and written communication skills.

Nice To Haves

• Experience in the tech or software industry.
• Familiarity with sales performance management tools.
• Project management experience.

Responsibilities

• Manage and maintain sales operations systems such as Salesforce, Clari, Groove, and other CRM platforms to ensure accurate data and system efficiency.
• Provide troubleshooting and support for system issues and manage system upgrades, patches, and updates.
• Develop, monitor, and refine sales reporting tools and dashboards, delivering timely insights to sales and leadership teams.
• Collaborate with IT, Sales, and Operations to implement process improvements that align with business goals.
• Ensure data integrity and security by conducting regular audits and working closely with the compliance team.
• Train sales staff on systems, tools, and best practices, ensuring user adoption and maximizing tool effectiveness.
• Work with vendors and internal stakeholders to evaluate and integrate new tools and technologies.

Benefits

• Incentive compensation
• Bonus
• Restricted stock units
• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees