System Analyst - Full Time First Shift
About The Position
The Communication System Analyst is responsible for overall coordination of support activities for all Communication Management Systems, providing development and implementation support for automated communication systems. The Communication System Analyst will interface with many different positions within the I.T. Team, as well as customers, physicians, staff, and vendors, as the primary support person. The Communication System Analyst will guide users in formulating requirements, advise alternate approaches, and provide technical guidance for on-going system maintenance and upgrades. The Communication System Analyst will provide knowledge transfer, perform documentation as needed for processes, and end-user training, and troubleshoot problems associated with supported applications. The Communication System Analyst will aid in capacity, availability, security, and business continuity management efforts. The Communication System Analyst will direct and/or aid in testing, formulating test plans, transferring and verifying directory databases into production and generating reports.
Requirements
- Bachelor's Degree in Computer Science or related field required or obtain within 24 months of hire
- Industry certification is required within (9) months of hire
- Strong organizational, analytical, and exceptional communication skills required
- Medical terminology required
Nice To Haves
- Program and device configuration experience preferred
- Knowledge of Crystal reports and SQL preferred
Responsibilities
- overall coordination of support activities for all Communication Management Systems
- providing development and implementation support for automated communication systems
- interface with many different positions within the I.T. Team, as well as customers, physicians, staff, and vendors, as the primary support person
- guide users in formulating requirements, advise alternate approaches, and provide technical guidance for on-going system maintenance and upgrades
- provide knowledge transfer, perform documentation as needed for processes, and end-user training, and troubleshoot problems associated with supported applications
- aid in capacity, availability, security, and business continuity management efforts
- direct and/or aid in testing, formulating test plans, transferring and verifying directory databases into production and generating reports
Benefits
- A Zero-Deductible Health Plan
- Dental and vision insurance
- Generous Paid Time Off
- Tuition Assistance
- Retirement Savings Match
- A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
- Membership to Healthy U: An Incentive-Based Wellness Program
- health savings account & flexible spending account for childcare
- life insurance
- short-term and long-term disability
- professional development
- discounts to on-campus dining
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
