Consolidated Edison-posted 4 months ago
New York, NY
Utilities

The Advanced Metering Infrastructure (AMI) Systems Analyst will function as the technical lead for the implementation and support of the AMI platform, which includes Meter Data Management (MDM) and Meter Asset Management (MAM). This role is critical since it requires a thorough understanding of AMI technologies, including networking, system and application software. This well-rounded individual will work with various Information Technology teams to ensure that system testing is conducted in an effective manner and that all customers throughout the company are receiving the appropriate information to perform their work and in a timely manner. Another critical role is the capacity planning for the entire required infrastructure, which will need to be planned for and implemented across five years. A cost-effective approach will be required to ensure that technologies are current, and the project remains within budget. The Systems Analyst will be working cross functionally with various Information Resources support teams as well as customers throughout the company to continuously improve systems performance and adhere to corporate computing security requirements. The Systems Analyst will be the technical lead for the AMI technical architecture team and will at times be asked to participate in all areas of the project including working closely with various AMI and Information Resources teams.

  • Contribute to the analysis of system problems and the formulation of system changes.
  • Troubleshoot production application issues, review performance and document results and root cause analyses.
  • Ensure implementation of Company safety, health, and environmental programs for employees whose work is directed.
  • Ensure that safe work practices are followed, and the environment is fully protected in accordance with Company policy and governmental regulations.
  • Support department goals and provide analysis of system problems.
  • Prepare for system changes and upgrades, including monitoring and documentation updates.
  • Meet with business users to gather and refine system requirements.
  • Translate business needs into actionable technical specifications.
  • Demonstrate a working knowledge of the Software Development Life Cycle.
  • Support the iteration and maintenance of IT systems, which consists of supporting the company's Advanced Metering Infrastructure ecosystem.
  • Collaborate with system specialists on various application improvements.
  • Work with vendors to deploy software fixes and support testing across various AMI systems.
  • Assist in troubleshooting high-priority system issues and contribute to knowledge sharing within the team.
  • Prepare routine maintenance change management for production moves, including documentation, communication and releases.
  • Maintain code integrity and organizational standards through version control and documentation best practices.
  • Associate's Degree and four (4) years of experience in an Information Technology (IT) related field, or Bachelor's Degree and two (2) years of experience in an Information Technology (IT) related field.
  • Knowledge of application support, troubleshooting and debugging.
  • Exposure to systems design across one or more platforms and supporting future integrations of these systems.
  • Understanding of Waterfall, Agile or other rapid application development methods.
  • Experience with technical documentation and communication to IT and business groups.
  • Exposure to methods relating to application design, software development, and automated testing.
  • Experience supporting a large infrastructure of systems.
  • Experience with SQL or other query tools, Azure DevOps and Python.
  • Exposure to Grafana and dashboards created by IT.
  • Has a strong sense of ownership and is not afraid to speak up.
  • Someone collaborative, curious, empathetic, open-minded, innovative.
  • Driver's License Required
  • Must be able and willing to work overtime and travel within Company service territory, as needed.
  • Must be flexible with work hours, be on call and respond to emergencies.
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